Welcome, Guest

Cannot edit the Home Page / Custome created webpages on my Club website.

IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39435

scientechnic Topic Author Offline New Member Posts: 7 Thank you received: 0	I am an admin for our Corporate Website. Club no. 1366787. I am not able to modify any content on the Homepage. I cannot delete the photos / test on my home page or any of the Custom pages. Please help. Thank you. Srinivas
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39437

Brian
Offline
Administrator
Posts: 11647
Thank you received: 3880

It looks like you are using a work computer, they probably have your Internet Explorer locked down.
If you can use another browser like FireFox or Chrome those will work.

If not you will need to change the IE security settings. Please see these docs.
support.toastmastersclubs.org/doc/item/i...orer-cookie-settings

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39438

scientechnic Topic Author Offline New Member Posts: 7 Thank you received: 0	Dear Brain, I tried your solution, still I am not able to modify. Please find attached the SNAPSHOT, may be it can help you in giving the solution Thanks, Srinivas Attachments:
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39439

Brian Offline Administrator Posts: 11647 Thank you received: 3880	What browser and version are you using? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39440

scientechnic Topic Author Offline New Member Posts: 7 Thank you received: 0	I am using Internet Explorer 11, version 11.0.9600.17207 . I have tried with Google Chrome too.... But the same problem as attached.
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39441

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Please try from a non work computer. Everything is working correctly on your site. I can see you have uploaded a picture of a man to the home page. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39442

scientechnic Topic Author Offline New Member Posts: 7 Thank you received: 0	Dear Brain, I uploaded the page 3 months ago and now when I am trying to edit, I am not able to edit it. neither I am able to delete the picture nor I can upload a new One. I am not able to see the editor itself from where I had uploaded it previously. Would it be OK if I provide you my Username and password in this forum so that you can check. Please help.
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39443

Brian Offline Administrator Posts: 11647 Thank you received: 3880	You are using the site admin user (club number) and the site admin password correct? You cannot use your member user and password to access the admin console. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39460

scientechnic Topic Author Offline New Member Posts: 7 Thank you received: 0	Dear Brian, Sorry could not reply immediately. I tried editing the Home Page using my Member username and Password and launching the Admin Console. Still I am not able to Edit the homepage. I same problem as previous. Is there any problem in the website ? Thanks, Srinivas
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39469

Brian Offline Administrator Posts: 11647 Thank you received: 3880	You need to use the site admin user and password to use the site admin console, this is not your person name and password. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39470

scientechnic
Topic Author
Offline
New Member
Posts: 7
Thank you received: 0

Dear Brian,

I used both ways, first I tried using the Admin Console using the Admin name (Club no.) and password and then when I saw your previous email I tried using the admin console after logging in using my username and password.

In both the cases I am not able to modify/edit the Home page content.

I am really annoyed, the club meeting is on the cards and I am not able to edit.

Is there any other reason, please help.

Thanks,

Srinivas

The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39474

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Did you try from a non work PC? There is something in your local PC that is causing this issue. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Cannot edit the Home Page / Custome created webpages on my Club website. 9 years 7 months ago #39478

scientechnic Topic Author Offline New Member Posts: 7 Thank you received: 0	Dear Brian, You were right. I just now tried with non work computer and it is working fine. I am able to edit the home page. I thank you for being beside me and suggesting me the trouble shooting which has finally worked. I will check with my company and tell them to remove the restrictions. Thank you very much Srinivas
	The topic has been locked.

Page:
1

Moderators: Pam, rhtaylor3, jliu, marc33, NotLiable, deedubbleyoo, NSB, Phyllis Kirouac

Public Forums

Support Requests