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Having issues with one member not being able to set passowrd

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5 years 1 month ago #80072 by Laurel Wingert, DTM
Hello one member cannot get into out website, when she tries to save her password it is grayed out.
Attachments:
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5 years 1 month ago #80074 by Brian
1) without your club number we can do nothing for you.
2) when wanting help with a member we need at least a first name.
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5 years 1 month ago #80079 by Laurel Wingert, DTM
Hello
Sorry this is my first time trying to use a Public forum for help, I usually prefer to talk to a live person.
My Club is Weekend Wordmasters, 3599501 and members name is Lathisha.
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5 years 1 month ago #80081 by Brian
I have sent Lathisha a new email. Have her copy and past the text of the link into her browser and is should work.
Please let us know if there is still an issue.
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5 years 1 month ago #80114 by Laurel Wingert, DTM
hello there

It is still not working. I then tried to delete her and add her back with a another email. That didnt work either. Could you please work with Lathisha directly? thank you
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5 years 1 month ago #80115 by Brian
The member would have to join this forum and submit an issue.

Have them try and clear cookies and request a new link then.
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