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FTH failing to forward e-transers to the treasurer - Club 577

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4 years 4 months ago #83266 by bkorbo
www.wascana.toastmastersclubs.org
FTH failed to forward e-transfers made to the treasurer-577 address for our club treasurer. This was working last week..

Is there is way to allow e-transfers to be delivered to this e-mail?
There was a similar question today with a response, but I could not determine what it meant. It needs to be clarified.

Thanks.
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4 years 4 months ago #83268 by Brian
1) we do not support www when using the toastmastersclubs.org so your club url is wascana.toastmastersclubs.org

2) unless I know where the from email address is I cannot answer your question.
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4 years 4 months ago #83269 by bkorbo
here are the error messages our treasurer has received:


You have been blocked (black listed) from sending emails to this address (treasurer-577@toastmastersclubs.org) from notify@payments.interac.ca. Sorry. If you have any questions about this, please visit 577.toastmastersclubs.org .

Original Message
From: FreeToastHost Server [mailto:server@toastmastersclubs.org]
Sent: March 22, 2021 3:49 PM
To: deborah rainville <drainville@sasktel.net>
Subject: [FreeToastHost] Message Not Delivered: INTERAC e-Transfer: DEBORAH RAINVILLE sent you money.

You do not have the right permissions to send an e-mail to this e-mail address (toastmaster treasurer <treasurer-577@toastmastersclubs.org>) from notify@payments.interac.ca . Be sure your "From" address in your e-mail client is the same as your address in your toastmastersclubs.org member profile.
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4 years 4 months ago #83270 by Brian
Have her try it now.
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4 years 4 months ago #83288 by bkorbo
It works now.
Was there something I could have done to fix the problem?
Brad
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4 years 4 months ago #83290 by Brian
You could have added the email address to the club whitelist
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