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Wrong Officer email message

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1 year 11 months ago #91127 by kkd0725
I have an officer who says that my emails to the officer list always give him a strange message that he is not allowed to reply to it. I checked and I have the right email for him.
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1 year 11 months ago #91130 by Pam
Replied by Pam on topic Wrong Officer email message
You haven't given us much to work with.  We always need your club number.  For email issues we also need at least a first name or last name of the person having problems, or in this case their officer role.  The 'strange' message they're getting would also be helpful.

As a wild guess I'd first look at what email address they are using when replying to your email - it must be either the primary or secondary email address they have registered on your website.

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