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VP Ed gets moved to Former Member tab

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1 year 9 months ago - 1 year 9 months ago #91562 by 2977
Cherry Creek Toastmasters 2977 
2977.toastmastersclubs.org

Our VP Ed - Edija Saripova - has had ongoing issues with her email getting moved to Former Member status. This started with her business email. We determined that her business firewall and other security measures were interfering with the FTH emails. 
Edija changed her email to a gmail account: edijasaripova@gmail.com several months ago and this worked fine.
Until just recently - I noticed her name on the Former Members tab about a week ago and moved her back to Members tab.
Just got off the phone with her and she has no access to the CCTM web site because she had been moved to Former Member. Just moved her back to Member tab. This is like whack a mole!
Can we fix this? we have probably a dozen other members using gmail accounts with no issue. Thanks! Nancy Spurry VP PR/webmaster
Last edit: 1 year 9 months ago by rhtaylor3. Reason: Removed extra code from club site link
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1 year 9 months ago #91584 by 2977
Thanks for the effort! At the moment, she is still on the Member tab. So this is intermittent issue.
Will continue to monitor.
One think...
When I get an admin notice, it gives IP address but I can never see the actual email so there is no way to know who just got bounced. Any way to figure out?
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1 year 8 months ago #91635 by glenngordon2@yahoo.com
Two of our members are reporting similar problems.  If their firewall bounces the message, do they get unentolled?
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1 year 8 months ago #91636 by 2977
Not sure about the firewall issue, but my VP Ed was bounced yet again. Seems she can get one email then she is a former member. I need to move jar back about once a week. 
she thought she had fixed it.  Did not have forwarding turned on. Did not report spam. Did not click on no longer a member. Just gets moved for apparently no reason. 
 
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