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Members Report Emails Not Consistent

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1 year 9 months ago #91609 by smntk3
Good morning!  Thank you for all you do!  I am a huge fan of this website and I appreciate all the work put in.  It makes leading a club so much easier!

Recently I have had a couple of members tell me that some weeks they get our weekly emails and other weeks they don't.  I had one member in particular say that, I guided them to create the admin email a safe email in her email settings.  She did that and received the emails for a week or two, then reported this week that she didn't get any emails this week (3 were sent from the agenda email button).  At the meeting today, another member advised of the same issue.  Has anyone else had that issue?  Any ideas?
Thank you!
Sara Cardiel
Woodlands Toastmasters Club, TX
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1 year 9 months ago #91615 by Brian
When reporting issues please be precise.
Who exactly a first name at least.
When exactly a date and approximate time.
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1 year 9 months ago #91630 by smntk3
Dana Haas and Linda Oladunni did not receive any emails last week.
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1 year 8 months ago #91642 by Brian
As we always require your club number there is nothing I can do at this time.
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1 year 8 months ago #91712 by smntk3
6918
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1 year 8 months ago #91713 by Brian
Please have your members review this document

support.toastmastersclubs.org/doc/item/e...embers-receive-email

Donna is receiving the emails have her check her spam folderNov 6 13:16:50 toastmastersclubs sendmail[22435]: 3A6DGnBc022432: to=<danaluanda@gmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=147246, relay=gmail-smtp-in.l.google.com. [172.253.63.27], dsn=2.0.0, stat=Sent (OK 1699276610 y3-20020a05622a004300b00419818167easi5484489qtw.131 - gsmtp)
Nov 6 23:16:59 toastmastersclubs sendmail[12700]: 3A6NGDhu011653: to=<danaluanda@gmail.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=124549, relay=gmail-smtp-in.l.google.com. [142.250.31.26], dsn=2.0.0, stat=Sent (OK 1699312619 dv23-20020a05620a1b9700b00773c43e5e5dsi6551563qkb.651 - gsmtp)
Nov 6 23:21:48 toastmastersclubs sendmail[17827]: 3A6NLhPS017738: to=<danaluanda@gmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=151997, relay=gmail-smtp-in.l.google.com. [172.253.63.27], dsn=2.0.0, stat=Sent (OK 1699312908 s8-20020ac85cc8000000b0041e7729836esi6538014qta.69 - gsmtp)

Linda is also receiving the emails have her check her spam folder
Nov 5 23:12:26 toastmastersclubs sendmail[27205]: 3A5NCOxk027202: to=<linda.oladunni@yahoo.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=158999, relay=mta6.am0.yahoodns.net. [67.195.228.109], dsn=2.0.0, stat=Sent (ok dirdel)
Nov 6 13:14:24 toastmastersclubs sendmail[21057]: 3A6DEKWX021054: to=<linda.oladunni@yahoo.com>, ctladdr= (501/502), delay=00:00:04, xdelay=00:00:04, mailer=esmtp, pri=146282, relay=mta5.am0.yahoodns.net. [67.195.228.110], dsn=2.0.0, stat=Sent (ok dirdel)
Nov 6 23:17:12 toastmastersclubs sendmail[12937]: 3A6NGDii011653: to=<linda.oladunni@yahoo.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=124553, relay=mta5.am0.yahoodns.net. [98.136.96.74], dsn=2.0.0, stat=Sent (ok dirdel)
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