~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the [strike]strikethrough[/strike] member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Trouble with getting the login ln information to new member

More
2 months 5 days ago #95160 by kasemp
Trouble with getting the login ln information to new member was created by kasemp
Hi there,

My name is Karen Semprevivo from Civil Tongues Toastmasters Club, #6222, website is www.civiltongues.us . Harvey Schowe is our VPE.

Our  VPE and I are having some trouble getting the New Member Welcome email sent to a new member that we entered from scratch. She tells me that she never received it. Something has changed and I read one of the topics about this. However, do we have to put them into another membership category than "Member" or why can we not just enter the member's name and contact information directly? I saved the entry, then clicked on "Send New Member Welcome, " but this a template. I also tried another "New Member" command, plus the "Opt In," but the new member did not get that email either. The new member's name is Amy McClish and her name is struck through, so she should have received the login link, but says she did not. I even re-entered her information just to check, but this new entry was struck through. I am not receiving an email about the Opt-in

It is embarrassing not to be able to do this. In the past I have not had this problem, only lately. Could you help me figure this out so we both know how to expedite this? We are getting new members right now and we want to be on top of things.

Thanks, Karen
The topic has been locked.

Rendering Error in layout Topic/Item/Message: The image file does not exist. in /var/www/public_html/fth/html/components/com_kunena/template/aurelia/layouts/topic/item/message/default.php on line 18
Layout was rendered in /var/www/public_html/fth/html/libraries/kunena/src/User/KunenaUser.php on line 1583
Time to create page: 0.163 seconds

Copyright © 2025 FreeToastHost 3 Support. All Rights Reserved.