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Please add box for Phone number on Contact Us form

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2 years 5 months ago #89949 by peterb323
Please add box for Phone number on Contact Us form was created by peterb323
I would like the contact us form to include a box for a phone number. People have been gravitating away from email and toward texting for some time now, and I like to actually call prospects who contact us.

Curiously, the email I receive from the Contact Us form includes a row for a phone number, which, unsurprisingly, is always blank, because the form makes no provision for providing it. For simplicity sake, I think the confirm email address box is unnecessary and could be replaced with a phone number request box.

Thanks.
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2 years 5 months ago #89953 by Pam
Replied by Pam on topic Please add box for Phone number on Contact Us form
The phone number box is right there on the form - next to the name
The club contacts can also have their phone numbers show on the form by checking "This member will accept prospect phone calls" in the Contact Us Form settings
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2 years 5 months ago #89954 by peterb323
Replied by peterb323 on topic Please add box for Phone number on Contact Us form
Thanks for the insight. I fiddled with the settings and found that the contact form enables the phone box only if I enable and display at least one of our phone numbers as a contact. Otherwise, the phone box disappears and the name box extends over the two-column width.

I'm not crazy about advertising my name and phone number publicly, but I visited several other FTH sites and see that many of them display as many as three of their club member contacts. Several others display as mine, with no phone number offered or requested. It feels a bit exposed and seems an odd prerequisite for enabling the phone entry box. Do you know why the phone box is displayed conditionally rather than as the universal default? 
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2 years 5 months ago #89955 by Pam
Replied by Pam on topic Please add box for Phone number on Contact Us form
Interesting - and well figured out.  I think that is a recent change, as I am pretty sure we've been getting phone numbers from contacts in one of the clubs I belong to that doesn't share the contact numbers. 
I'm hoping our developer will chime in here.
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2 years 5 months ago - 2 years 5 months ago #89956 by SteveTheTechie
Replied by SteveTheTechie on topic Please add box for Phone number on Contact Us form

Interesting - and well figured out.  I think that is a recent change, as I am pretty sure we've been getting phone numbers from contacts in one of the clubs I belong to that doesn't share the contact numbers. 
I'm hoping our developer will chime in here.
Sorry, incorrect.  This is as designed and is how it has always been since before when I became the developer. The history of this pre-dates me, but I suspect that there was a good reason for setting it up this way, so I have not ever changed it.   Brian may be able to chime in on the history and original reasoning.
Last edit: 2 years 5 months ago by SteveTheTechie.
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2 years 5 months ago #89957 by peterb323
Replied by peterb323 on topic Please add box for Phone number on Contact Us form
Not recent; it's been that way for years. It never occurred to me that I could change it until our recent exchange. I'll be curious what the developers say.
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