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#566

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11 years 4 months ago #33739 by Laurie Funkhouser
#566 was created by Laurie Funkhouser
Two issues:

1) I do not remember remember my password/authentication code, and
2) The email address recorded is no longer available to me. (Hence, cannot retrieve a login/authentication code).

How and can I fix this?

Thanks
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11 years 4 months ago - 11 years 4 months ago #33740 by Jane Atkinson
Replied by Jane Atkinson on topic #566
You can apply for a change of administrator. support.toastmastersclubs.org/doc/item/w...ator-has-disappeared

The change of admin email goes to the existing admin (no use in this case) and the official contact as shown on the TI find-a-club listing.

Therefor, make sure that your official contact address at TI is up to date.

Then make sure that the contact person knows that an email is coming, and to click on the "approve" link.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
Last edit: 11 years 4 months ago by Jane Atkinson. Reason: added link to help doc
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11 years 4 months ago #33743 by Laurie Funkhouser
Replied by Laurie Funkhouser on topic #566
Jane

Thank you for your quick response. Making sure I understand....even though I am a member versus an administrator, I should follow these steps?

What I am reading is that the "official contact person" will receive an email from toastmasters which they need to approve? Am I on the right track?

Thanks!
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11 years 4 months ago #33744 by Jane Atkinson
Replied by Jane Atkinson on topic #566
I had assumed that you were an administrator.

Just goes to show one shouldn't make assumptions. :oops:

You can get your administrator to change your member email for you. Then you can do a "forgot password" request in the usual way.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
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11 years 4 months ago #33745 by Laurie Funkhouser
Replied by Laurie Funkhouser on topic #566
Thank you!...You have been a big help!
The following user(s) said Thank You: Jane Atkinson
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