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sending group email

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11 years 1 month ago #36334 by CathyFrench
I tried to send group email, member-etc. came back saying didn't accept FROM address. Why? I am using my ™ email
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11 years 1 month ago #36335 by SteveTheTechie
Replied by SteveTheTechie on topic sending group email

CathyFrench wrote: I tried to send group email, member-etc. came back saying didn't accept FROM address. Why? I am using my ™ email


Club number???

What do you mean, your TM email??? You *cannot* send to the lists from an officer alias. You have to send to them from a real email account, not one of the forwarding email addresses that FTH provides. We do not provide email accounts, just forwarding email addresses and distribution lists.
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11 years 1 month ago #36336 by CathyFrench
Replied by CathyFrench on topic sending group email
Sorry. I used my real email address to send the group email. This is the same email
Address used for everything. Club # is 1309110.
Figure I am doing something wrong. Just don't know what. Sending from my gmail account. Thanks for your help. Just learning
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11 years 1 month ago #36337 by SteveTheTechie
Replied by SteveTheTechie on topic sending group email
Cathy,

Although there is an entry for you in Membership Management, your email address was not entered into it.
It has a (noemail placeholder there). I checked using your club #... that is why I needed it.

The system only allows people to send to the lists who have an email address in their club's membership management area. It is an email security measure that prevents club members from getting unwanted emails from non-members.

FreeToastHost's records are separate from TM's database. You need to get with your club website admin to enter your members email addresses so that you and your fellow members can make use of the FTH email features. (you are not alone in your situation)
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11 years 1 month ago #36339 by CathyFrench
Replied by CathyFrench on topic sending group email
Thank you. I will get on that
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