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Problems logging in as member

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11 years 3 weeks ago #37175 by Carlos1882
Hi,

I am having problems logging into our club page 6844.toastmastersclubs.org as a member. I can however, log in as the admin.

To add further confusion, when attempting to log in as a member, I get presented with the following message:

"You must select your name from the displayed drop down list for the login to be accepted. Start typing your name or e-mail, then select your name from the list. If your name does not appear, then the admin has not entered your contact information into this website yet."

The problem with this is, I am not presented with a drop down list of names to select. In addition, I am the admin and I cannot see anywhere how I enter contact information for myself or any other user?

I have tried resetting my cache, but this has not resolved the issue.

Please advise

Many thanks

Carl

Carl Hammond, ACS. CL
VPE & Immediate Past President
Articulate Speakers Club - 6844
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11 years 3 weeks ago #37176 by Brian
Replied by Brian on topic Problems logging in as member
You need to add all your members to the members section of the admin console.

Please read the documentation on this site.

support.toastmastersclubs.org/doc/item/membership-management-2
The following user(s) said Thank You: Carlos1882
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11 years 3 weeks ago #37177 by Carlos1882
Brilliant! Thank you very much Brian, that has indeed resolved the problem and I am now up and away!

Next time I will make sure I read the documentation first before posting on here! :blush:

Thanks again

Carl Hammond, ACS. CL
VPE & Immediate Past President
Articulate Speakers Club - 6844
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