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Members not receiving emails from Club Email Addresses - club 6393
11 years 2 weeks ago #37602
by ucjh002
Replied by ucjh002 on topic Members not receiving emails from Club Email Addresses - club 6393
Okay, I just sent the email again at 1:33pm CST.
I do not understand the comment from SteveTheTechie regarding an email account that is the system. I have always sent emails to the Club Email Addresses from my work email account and never had trouble in the past.
I do not understand the comment from SteveTheTechie regarding an email account that is the system. I have always sent emails to the Club Email Addresses from my work email account and never had trouble in the past.
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- RogerM
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11 years 2 weeks ago #37605
by RogerM
Replied by RogerM on topic Members not receiving emails from Club Email Addresses - club 6393
Chris,
Steve was thinking that your work email was not an email you had listed in membership management or your profile. Often, members use a non-work email (usually community clubs), but expect any email address to work for them.
However, a member can enter a second email address on their profile and then either email address can be used.
Steve was thinking that your work email was not an email you had listed in membership management or your profile. Often, members use a non-work email (usually community clubs), but expect any email address to work for them.
However, a member can enter a second email address on their profile and then either email address can be used.
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11 years 2 weeks ago #37606
by ucjh002
Replied by ucjh002 on topic Members not receiving emails from Club Email Addresses - club 6393
Thanks for the explanation Roger, that makes sense.
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- SteveTheTechie
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11 years 2 weeks ago #37612
by SteveTheTechie
Replied by SteveTheTechie on topic Members not receiving emails from Club Email Addresses - club 6393
Sorry, limited access via my phone from work. I presumed the wrong thing and cannot check myself easily via my phone.
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11 years 2 weeks ago #37613
by ucjh002
Replied by ucjh002 on topic Members not receiving emails from Club Email Addresses - club 6393
No worries, thanks for trying to help Steve
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11 years 2 weeks ago - 11 years 2 weeks ago #37629
by SteveTheTechie
I looked at our email log again... Not seeing anything beyond the email that Bryan noted earlier.
So... some questions.
1. Are other people from your company who use Outlook to send from company email able to send to the members list? Wondering if your company spam filters are impacting this.
2. Have you *received* email on the members list when someone else sends to it?
3. If nothing else, I can either temporarily make myself a "member" of your club and do a test send from my email address, or I could put some test code in place to watch specifically for your club number in email.
Replied by SteveTheTechie on topic Members not receiving emails from Club Email Addresses - club 6393
ucjh002 wrote: Okay, I just sent the email again at 1:33pm CST.
I do not understand the comment from SteveTheTechie regarding an email account that is the system. I have always sent emails to the Club Email Addresses from my work email account and never had trouble in the past.
I looked at our email log again... Not seeing anything beyond the email that Bryan noted earlier.
So... some questions.
1. Are other people from your company who use Outlook to send from company email able to send to the members list? Wondering if your company spam filters are impacting this.
2. Have you *received* email on the members list when someone else sends to it?
3. If nothing else, I can either temporarily make myself a "member" of your club and do a test send from my email address, or I could put some test code in place to watch specifically for your club number in email.
Last edit: 11 years 2 weeks ago by SteveTheTechie.
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