Online documentation not working

Online documentations isn't working at the moment and will take a while to fix.

Unable to login to our club website from the company network

  • caltgilbers
  • Topic Author
  • Visitor
  • Visitor
11 years 1 week ago - 10 years 7 months ago #37933 by caltgilbers
Hello,

I am the IT Manager at Royal Oaks Lifecare Community and we are unable to login to our club site from the company network. Our club website is royaloaks.toastmastersclubs.org/ our member id is 3335517.

I have been working the Cisco network and firewall team this week and last to determine where the issue with the Toastmasters Website is coming from and after extensive testing, tracing, and analyzing logs files the Cisco team has found it is not an issue with our network but it is coming from the Toastmaster’s server. Can someone from your network admin team please contact me and I can share the information from Cisco with you so we can get this issue resolved for our users.

thank you,
Last edit: 10 years 7 months ago by caltgilbers.
The topic has been locked.
More
11 years 1 week ago #37934 by SteveTheTechie
Do you have an IP address that we can check to see if it is blocked on our server?
The topic has been locked.
More
11 years 1 week ago #37936 by Brian
We will need the internet IP address you are accessing from you can get it from

www.whatismyip.com/
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
  • caltgilbers
  • Topic Author
  • Visitor
  • Visitor
11 years 1 week ago - 10 years 7 months ago #37939 by caltgilbers
Our IP is . We are not blocked from getting to the website, the issue occurs after we try to login. We can get to the homepage, click login, enter our credentials, then it spins and does not go to the logged in homepage. I can send you the email from Cisco if you provide your address. My phone number is 623-815-4163.
Last edit: 10 years 7 months ago by caltgilbers.
The topic has been locked.
More
11 years 1 week ago #37944 by Brian
Sorry we do not provide telephone support.
I can log into your site royaloaks.toastmastersclubs.org with no issues.
Can you log into your site from home?

You can PM me the email from Cisco.
The topic has been locked.
  • caltgilbers
  • Topic Author
  • Visitor
  • Visitor
11 years 1 week ago #37945 by caltgilbers
Yes, I can login to the site from home, but not from our corporate network. This is what cisco said " From the perspective of the ASA the server on the outside is ending the connection not allowing to continue with the next GET."
The topic has been locked.
Time to create page: 0.101 seconds