~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the [strike]strikethrough[/strike] member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Email Issues

More
10 years 6 months ago #44452 by LindaA
Email Issues was created by LindaA
When members try to respond to the email our VPE generates to distribute the meeting agenda, they receive a message saying the email address is not valid.

I can't figure out what we have done incorrectly in the setup that would cause this problem. Anyone have the same issue? What settings do we need to make it possible for people to reply to website-generated emails?

Thanks!

Linda
Webmaster
Toastmasters Walsh College Troy (Michigan)
The topic has been locked.
  • RogerM
  • Visitor
  • Visitor
10 years 6 months ago #44454 by RogerM
Replied by RogerM on topic Email Issues
Linda,

Please provide your club number in every post so we can assist you better.
The topic has been locked.
More
10 years 6 months ago - 10 years 6 months ago #44462 by SteveTheTechie
Replied by SteveTheTechie on topic Email Issues
DNS records at GoDaddy for www.toastmasterswalshtroy.com are *not* set correctly.

Email will not be properly routed until you correct this.

Refer to the following doc: support.toastmastersclubs.org/doc/item/d...r-various-registrars
Last edit: 10 years 6 months ago by SteveTheTechie.
The topic has been locked.
More
10 years 6 months ago #44474 by LindaA
Replied by LindaA on topic Email Issues
Thank you, Gentlemen.

Club # is 1095801.

I appreciate your responses. Sadly, I haven't a clue what the instructions in the link you provide mean, or how to do what it says to do.

I inherited this role from a techie who is long gone. I know enough working with Wordpress to get around this site reasonably well, but the DNS stuff even where this domain was purchased from is totally outside of my area of expertise.

Thanks for your quick response, nonetheless.

Linda
The topic has been locked.
More
10 years 6 months ago - 10 years 6 months ago #44476 by SteveTheTechie
Replied by SteveTheTechie on topic Email Issues
What you could do is contact GoDaddy customer support and provide them the DNS record settings from our doc. From what I hear, their customer support is usually very helpful.

As an alternative, you do not have to use the domain name... You could opt to wean your club off of it and just use a website alias instead. That would guarantee that your email would work.
Last edit: 10 years 6 months ago by SteveTheTechie.
The topic has been locked.
More
10 years 6 months ago #44512 by LindaA
Replied by LindaA on topic Email Issues
Thanks, Steve.

I've asked a friend with a bit more tech knowledge than me to wade through this and hopefully get it resolved.

Linda
The topic has been locked.
Time to create page: 0.103 seconds