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VPE not receiving emails sent to members@northernstarstm.org.au

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10 years 5 months ago #46385 by AbbyDavis
Hi

We have been using the FREETOASTHOST aliases members@northernstarstm.org.au and officers@northernstarstm.org.au for many years now with no problems.

All of a sudden our VPE is no longer receiving emails from this alias but all other members still are.

She has been on the list for many years and her email address has not changed.

I have tried deleting her and readding her and this has not worked.

Her email forwarding address is njm_starwarrior@hotmail.com.

Please can you resolve this problem.

Best wishes
Abby

Abby Davis
President
Northern Stars Toastmasters Club
ABN 50 341 718 060 | Club 7907 | Area C8 | District 73
mob: +61 409 830 927
email: president@northernstarstm.org.au
web: northernstarstm.org.au
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10 years 5 months ago - 10 years 5 months ago #46387 by SteveTheTechie
Ok, yeah, it is a Hotmail email address... Hotmail gives me fits. They change their security without much warning and leave users in the lurch. MS is like an overly protective net-nanny with regards to Hotmail/outlook.com .

Tell your VPE to make sure that toastmastersclubs.org is on her Hotmail safe senders list. She may need to do some tweaks with her email security settings to get it to accept email from us. It is not something we can do anything about on our end. Also, if you deleted her you may have killed her role history. It does not matter if you added her back; the re-add is treated as a different person. Please check her role history--if she is not showing up, I can guide you through undeleting her original info.

If I look at what is in our email logs, I can see that Hotmail has the email "Queued mail for delivery"... In my book, that could mean that they are just holding it until she sets us as a safe sender. I have a Hotmail account for testing, and I have seen that kind of behavior--it drives me nuts.
Code:
Line 114777: Feb 15 23:31:39 toastmastersclubs sendmail[6583]: t1FNVctK006580: to=<njm_starwarrior@hotmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122562, relay=mx4.hotmail.com. [207.46.8.167], dsn=2.0.0, stat=Sent ( <201502152331.t1FNVctK006580@toastmastersclubs.org> Queued mail for delivery) Line 391305: Feb 16 23:02:21 toastmastersclubs sendmail[19847]: t1GN2Kr0019844: to=<njm_starwarrior@hotmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=138362, relay=mx2.hotmail.com. [65.55.92.168], dsn=2.0.0, stat=Sent ( <201502162302.t1GN2Kr0019844@toastmastersclubs.org> Queued mail for delivery) Line 394052: Feb 16 23:18:11 toastmastersclubs sendmail[32502]: t1GNIAhd032498: to=<njm_starwarrior@hotmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=123976, relay=mx1.hotmail.com. [65.55.37.104], dsn=2.0.0, stat=Sent ( <201502162318.t1GNIAhd032498@toastmastersclubs.org> Queued mail for delivery) Line 419190: Feb 17 01:17:18 toastmastersclubs sendmail[4605]: t1H1HGxw004600: to=<njm_starwarrior@hotmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=125742, relay=mx1.hotmail.com. [207.46.8.199], dsn=2.0.0, stat=Sent ( <201502170117.t1H1HGxw004600@toastmastersclubs.org> Queued mail for delivery) Line 435097: Feb 17 02:37:05 toastmastersclubs sendmail[7268]: t1H2b43S007265: to=<njm_starwarrior@hotmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=147556, relay=mx1.hotmail.com. [65.55.92.136], dsn=2.0.0, stat=Sent ( <201502170237.t1H2b43S007265@toastmastersclubs.org> Queued mail for delivery) Line 495459: Feb 17 10:23:45 toastmastersclubs sendmail[3129]: t1HANiPq003129: from=<njm_starwarrior@hotmail.com>, size=2778, class=0, nrcpts=1, msgid=<BLU174-W356F517BF0B8DACB5CB00D8F2F0@phx.gbl>, proto=ESMTP, daemon=MTA, relay=blu004-omc1s2.hotmail.com [65.55.116.13] Line 495525: Feb 17 10:23:56 toastmastersclubs sendmail[3241]: t1HANtKV003238: to=<njm_starwarrior@hotmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=123494, relay=mx1.hotmail.com. [65.55.92.136], dsn=2.0.0, stat=Sent ( <201502171023.t1HANtKV003238@toastmastersclubs.org> Queued mail for delivery) Line 495587: Feb 17 10:24:08 toastmastersclubs sendmail[3416]: t1HAO6AY003413: to=<njm_starwarrior@hotmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=120778, relay=mx2.hotmail.com. [65.54.188.126], dsn=2.0.0, stat=Sent ( <201502171024.t1HAO6AY003413@toastmastersclubs.org> Queued mail for delivery) Line 495634: Feb 17 10:25:20 toastmastersclubs sendmail[3713]: t1HAPIYJ003710: to=<njm_starwarrior@hotmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120778, relay=mx1.hotmail.com. [65.55.37.120], dsn=2.0.0, stat=Sent ( <201502171025.t1HAPIYJ003710@toastmastersclubs.org> Queued mail for delivery) Line 497217: Feb 17 10:51:40 toastmastersclubs sendmail[11822]: t1HApOUj011819: to=<njm_starwarrior@hotmail.com>, ctladdr=<agenda@northernstarstm.org.au> (501/502), delay=00:00:16, xdelay=00:00:15, mailer=esmtp, pri=131773, relay=mx4.hotmail.com. [65.55.92.152], dsn=2.0.0, stat=Sent ( <201502171051.t1HApOUj011819@toastmastersclubs.org> Queued mail for delivery) Line 662264: Feb 17 20:27:13 toastmastersclubs sendmail[25182]: t1HKRCiQ025179: to=<njm_starwarrior@hotmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=124558, relay=mx3.hotmail.com. [65.54.188.72], dsn=2.0.0, stat=Sent ( <201502172027.t1HKRCiQ025179@toastmastersclubs.org> Queued mail for delivery)
Last edit: 10 years 5 months ago by SteveTheTechie.
The following user(s) said Thank You: AbbyDavis
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10 years 5 months ago #46435 by AbbyDavis
Hi Steve

Thank you so much for your fast reply.

You were spot on.

Our VPE did what you advised and problem solved.

What fabulous service you provide!!!!

Many thanks.

Best wishes
Abby

Abby Davis
President
Northern Stars Toastmasters Club
ABN 50 341 718 060 | Club 7907 | Area C8 | District 73
mob: +61 409 830 927
email: president@northernstarstm.org.au
web: northernstarstm.org.au
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