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Password Change

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10 years 4 months ago #47519 by 1309
Password Change was created by 1309
To Whom It May Concern:

I am the Site Administrator for Summit City Toastmasters, www.summitcitytm.org . This evening, I updated my password twice, and the site does not recognize it and will not grant me access, unless I click on the "forgot password" option. Can you help me?
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10 years 4 months ago #47521 by SteveTheTechie
Replied by SteveTheTechie on topic Password Change
Make sure your cookie settings are correct: support.toastmastersclubs.org/doc/item/cookie-settings
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10 years 4 months ago #47523 by Pam
Replied by Pam on topic Password Change
Do you see an error message when you enter your password? Make sure you don't have CapsLock on, the password is case sensitive.
Also make sure you aren't trying to use your member password to log in as admin or vice versa (I've done that a few times)

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The following user(s) said Thank You: SteveTheTechie
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10 years 4 months ago #47530 by 1309
Replied by 1309 on topic Password Change
I took your advice, Pam, and made sure my CAPS LOCK was off and got right in. I thought I only had it on for 2 letters but maybe not. Anyway, thank you to you and the other person who responded. It is appreciated.
The following user(s) said Thank You: Pam
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