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Emailing agenda glitch

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10 years 3 months ago #49010 by JeffStateTM
Hello,
The email agenda function has stopped working on our website.
Several members have had the same problem.
Agendas are disappearing in the ethers. Don't show up in inboxes or spam filters.
Help!
Jo Anna Shaw
Jefferson State Toastmasters #6253
541-840-9671

6253 Jefferson State Toastmasters :)
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10 years 3 months ago #49011 by Brian
Replied by Brian on topic Emailing agenda glitch
this is the error message

Domain of sender address agenda@jeffersonstatetmc.org does not exist

looks like is expired on Updated Date: 2015-04-10T11:04:33Z

There are no name servers either this again shows it has expired.
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10 years 3 months ago #49012 by JeffStateTM
Replied by JeffStateTM on topic Emailing agenda glitch
Hi Brian, Thank you for responding so quickly.
I know the challenge. This email address is one the club had through Godaddy. We let it expire thinking we never used it.
I see the member listes go out through server@toastmastersclubs.org.
What address should we have in the system for the agenda and
how do we update it?
Thank you again.
Jo Anna

6253 Jefferson State Toastmasters :)
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10 years 3 months ago - 10 years 3 months ago #49013 by SteveTheTechie
You never removed your custom domain name from the Basic Settings tab of the Admin Console when you let your custom domain name expire, so the system still thinks you have a custom domain name and is trying to use it.

Delete the custom domain name from the Basic Settings tab, and all the email stuff should correct itself. I recommend creating a short website alias (free and simple to use) in the box to the left of the custom domain name. The alias will help people navigate to your website without having to remember your club number.

Also, make sure that your contact settings on your club's Find a Club page are correct, or you will have other issues, such as people not being able to find your website or contact you.
Last edit: 10 years 3 months ago by SteveTheTechie.
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10 years 3 months ago #49014 by JeffStateTM
Replied by JeffStateTM on topic Emailing agenda glitch
Thank you Steve,
Computers works well when people know what to do.
Your help is much appreciated.
I corrected the club basic settings and the international profile.
Have a fun evening.
Jo Anna

6253 Jefferson State Toastmasters :)
The following user(s) said Thank You: SteveTheTechie
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