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Have to reset password everytime on 1 club website, but not another

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10 years 2 months ago #49834 by Brookesamples.411@gmail.com
I am the administrator for 2 clubs. 1 club website easily remembers the password, the other forces me to reset the password everytime I access it as a member. (1206922.toastmastersclubs.org is the "bad one) It isn't just me, I have three other members who are in the same situation.

I would say it was Chrome, but I am able to access the other club's site without resetting the password. Also, I have no problem with the site remembering the Administrator Login and Password and it will also access the site and remembers the password, if I use the email address.

I can live with this because I will just access via Admin console or the use email address, but other members get frustrated - especially when they have no problem with another club they also belong to. I compared all the setting between the two sites and I can see no difference.

Brooke Samples
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  • RogerM
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10 years 2 months ago #49837 by RogerM
Brooke,

Try scrolling to the bottom of the page and click on the reload website from server link for that particular website.
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10 years 2 months ago #49840 by SteveTheTechie
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10 years 2 months ago #49841 by Brookesamples.411@gmail.com
I have tried a couple of cookie options... and the reset the website - but no improvement. I will ask the other members with this problem to try the suggestions.
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10 years 2 months ago #49846 by Pam
Are you registered with the same name at all of your clubs? If, as an example, one has your name but no awards, and the other includes your awards, you might find that Chrome stores one as a default. If you pick that and it doesn't match your details for that club, you will have to reset your password. If this is the case you can either update your profile to be the same in all clubs, or instead of using your name you can use your email address to log in.

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10 years 2 months ago #49852 by SteveTheTechie
I made some code changes to prevent passwords from getting overwritten by admins and people editing member profiles other than the member themselves.

Please see if this helps your issue.
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