~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the [strike]strikethrough[/strike] member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Password reset spam emails

More
10 years 1 month ago #50350 by paford
Password reset spam emails was created by paford
I'm getting lots of messages about password resets being requested which are turning out to be bogus. The emails are from server@toastmastersclubs.org. The subject line is "Washtenaw Toastmasters Club Member Authentication Email for .

The email text is below. Several members report getting emails, too. It seems like spam. Can you get the false emails to stop?

Thanks
Phyllis
Washtenawtoastmasters.org
Club #3054

Hello Phyllis Ford:

This email is for your information only. You are registered as the website administrator for the Washtenaw Toastmasters Club website.

Mayna M. Schumacher, DTM has requested a member password reset for this website. This confirms that another email containing the password reset link has also been sent to them.

You are receiving this notification email so that you can follow-up with this person to verify that they were able to reset their password and access the website.

(NOTE: Any replies to this notification email will be sent to the above member.)

*** If you have any questions about this email, please contact the FreeToastHost support team at
< support.toastmastersclubs.org >
Washtenaw Toastmasters
Washtenawtoastmasters.org
Club #3054
The topic has been locked.
  • RogerM
  • Visitor
  • Visitor
10 years 1 month ago #50353 by RogerM
Replied by RogerM on topic Password reset spam emails
Phyllis,

The purpose of the password reset notification is so that you as the club administrator may be able to reach out to the member to assist them.

Usually, the member does not check their spam or junk folder, and does not realize that the email is there and keeps trying to reset the password.

If the emails are bogus, then someone that is not a member is trying to gain access.
The topic has been locked.
More
10 years 1 month ago - 10 years 1 month ago #50362 by SteveTheTechie
Replied by SteveTheTechie on topic Password reset spam emails
A. They are not spam emails.

B. As RogerM notes, they indicate that a member or someone posing as a member has requested a password reset. They are not bogus... the approach has been proven over the last few months.

C. Given that someone could pose as a member and request password resets, I have added a checkbox in the Administrator Info tab of the Admin Console to allow the admin notifications for member resets to be shut off. Member emails for this cannot be shut off since that would prevent them from doing a password reset when they need to.

NOTE: As a general rule I do not recommend disabling the admin notification emails because my view is that part of the website admin role is to oversee and support the use of the FreeToastHost website. That means that if a member is having trouble getting logged in, they will frequently need someone more technically savvy then themselves to assist them. In other words, the website admin.
Last edit: 10 years 1 month ago by SteveTheTechie.
The topic has been locked.
Time to create page: 0.121 seconds

Copyright © 2025 FreeToastHost 3 Support. All Rights Reserved.