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Unable to make changes in console

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10 years 2 weeks ago #51352 by dlangley@netactive.co.za
I am trying to update our login password and meeting info which has changed, but I keep getting the following error:

Basic Settings Tab - This domain is not yet pointing to the IP address 50.19.253.65. In your domain registrar's DNS area, modify the exisitng "A" and "MX" records for this domain, to point to 50.19.253.65, wait the amount of time as specified by your domain host, then try again.

And no changes are possible, please advise urgently.

Thank you

Regards

Debbie Langley
Vice President Public Relations, Strelitzia Toastmasters Club, Club number: 9181
083 310 3747 | 086 6069235 | strelitziatm@gmail.com | www.strelizia-toastmasters.com
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10 years 2 weeks ago #51353 by LindaMann
Replied by LindaMann on topic Unable to make changes in console
Please put your club number in your signature. The easiest way to do that, is click in my signature (CLICK HERE...) That will take you to your profile.

Other than that, try clicking on the bottom of your page to reset your website

Linda
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10 years 2 weeks ago #51354 by Brian
1) club number please so we can see what is happening.

2) Custom Domain name that your club uses
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10 years 2 weeks ago #51390 by dlangley@netactive.co.za

Debbie Langley
Vice President Public Relations, Strelitzia Toastmasters Club, Club number: 9181
083 310 3747 | 086 6069235 | strelitziatm@gmail.com | www.strelizia-toastmasters.com
The following user(s) said Thank You: LindaMann
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10 years 2 weeks ago #51391 by dlangley@netactive.co.za
Every time I make changes and update info in the console it gives me the following error message:
"Basic Settings Tab - This domain is not yet pointing to the IP address 50.19.253.65. In your domain registrar's DNS area, modify the exisitng "A" and "MX" records for this domain, to point to 50.19.253.65, wait the amount of time as specified by your domain host, then try again."

No changes are saved.

Please help.

Debbie Langley
Vice President Public Relations, Strelitzia Toastmasters Club, Club number: 9181
083 310 3747 | 086 6069235 | strelitziatm@gmail.com | www.strelizia-toastmasters.com
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10 years 2 weeks ago #51392 by Brian
The domain is now partially working and you can update your webpages but the email will not work until you correct the entries at the registrar

Please read setting up the DNS instructions located here.
support.toastmastersclubs.org/doc/item/dns-settings-overview

These MX records are wrong.
strelitzia-toastmasters.com. 3599 IN MX 10 mail.9181.toastmastersclubs.org.
strelitzia-toastmasters.com. 3599 IN MX 0 mail.9181.toastmastersclubs.org.

These A records need to be removed

mail.strelitzia-toastmasters.com. 3599 IN CNAME pop.secureserver.net.
pop.secureserver.net. 3458 IN CNAME pop.where.secureserver.net.
pop.where.secureserver.net. 158 IN A 97.74.135.218
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