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Can't log in as member

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10 years 1 week ago #51450 by nkernan
Can't log in as member was created by nkernan
I've been a Toastmaster for almost 3 years but somehow over a year ago got locked out of the member log in. I tried all the easy fixes but they didn't work and the Toast Host person said many emails were sent to me with a reset which I never received in my inbox or spam box. Is there any way to fix this? Should I somehow re-register with a new email address?

My club is Columbians #3263.
Thanks,
Frazzled
N. Kernan Club #3263
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10 years 1 week ago #51454 by Brian
Replied by Brian on topic Can't log in as member
Oh Lord your using AOL no wonder you don't get any mail you actually want.

You will need to talk AOL the server is sending you email and aol is accepting it

Jul 15 02:24:40 toastmastersclubs sendmail[8899]: t6F2OdVe008894: to=<ngk2716@aol.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120835, relay=mailin-04.mx.aol.com. [152.163.0.68], dsn=2.0.0, stat=Sent (2.0.0 Ok: queued as 45D6870000088)
Jul 15 02:28:27 toastmastersclubs sendmail[10919]: t6F2SQgP010915: to=<ngk2716@aol.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120835, relay=mailin-02.mx.aol.com. [64.12.91.195], dsn=2.0.0, stat=Sent (2.0.0 Ok: queued as 97CF570000086)
Jul 15 02:28:58 toastmastersclubs sendmail[11263]: t6F2SvjL011260: to=<ngk2716@aol.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120835, relay=mailin-04.mx.aol.com. [64.12.91.196], dsn=2.0.0, stat=Sent (2.0.0 Ok: queued as 279DA70000083)
Jul 15 02:30:43 toastmastersclubs sendmail[11971]: t6F2UgcX011968: to=<ngk2716@aol.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120835, relay=mailin-01.mx.aol.com. [64.12.88.132], dsn=2.0.0, stat=Sent (2.0.0 Ok: queued as 397FD70000086)
Jul 15 02:33:35 toastmastersclubs sendmail[14459]: t6F2XYhE014453: to=<ngk2716@aol.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120835, relay=mailin-03.mx.aol.com. [64.12.88.163], dsn=2.0.0, stat=Sent (2.0.0 Ok: queued as 5167670000083)

here is the authorization I just sent you

Jul 15 03:13:33 toastmastersclubs sendmail[3580]: t6F3DWpX003577: to=<ngk2716@aol.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120835, relay=mailin-01.mx.aol.com. [64.12.91.195], dsn=2.0.0, stat=Sent (2.0.0 Ok: queued as 0C8F770000084)

look in your spam
add toastmastersclubs.org to your aol safe list
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10 years 1 week ago #51469 by nkernan
Replied by nkernan on topic Can't log in as member
Thank you for your response Brian. However, what you sent still didn't get me back in to log in as a member. Furthermore, I know a lot of people who use AOL and don't have these kind of problems. It would seem if someone has an AOL email address and forgets their password then they are doomed on the Toastmasters.org infrastructure.

If TM web software can't handle AOL then what should I do, how can I ever log in again? Do I need to re-register somewhere with a Gmail address?

Best,
Still Frazzled
N. Kernan Club #3263
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10 years 1 week ago #51470 by Brian
Replied by Brian on topic Can't log in as member
Did you receive the email and did you click on the link in the email?

What happened then?

Have you checked your browser cookie settings to this doc?
support.toastmastersclubs.org/doc/item/cookie-settings
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10 years 1 week ago #51473 by nkernan
Replied by nkernan on topic Can't log in as member
No, I didn't receive the email nor was it in my spam box. i just tried to cut and paste the link you sent but that didn't work. I'll try to adjust my cookie settings later on my home computer.
Thanks for your help.
N. Kernan Club #3263
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10 years 1 week ago #51474 by Brian
Replied by Brian on topic Can't log in as member
You need to click the link.

Please add the server to your safe list
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