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Password Reset Problems - No reset email received

Zimmerman
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8 years 11 months ago #57913 by Zimmerman

Password Reset Problems - No reset email received was created by Zimmerman

Having problems receiving resets for my password for two different sites 3347 and 17

I am the Admin of Record for Club #17 and have admin access for Club #3347. In both instances my Admin access is fine.

However, for both sites attempts to Member Login receive an "invalid" response.
When attempting a "Reset Password" the window indicates that a Reset Email has been sent.
None appears, neither in In-Box, nor in Junk.

Have tried to
-- directly enter the passwords, rather than relying on the "remember me" feature. (Passwords are unique for each site.)

Have double checked accuracy of address in Membership Management, even reentered email addresses.

Suggestions please

Thank you
Jerry Zimmerman #17 and # 3347

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SteveTheTechie
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8 years 11 months ago #57917 by SteveTheTechie

Replied by SteveTheTechie on topic Password Reset Problems - No reset email received

Click the Reload link at the bottom of each website and see if that makes a difference.

I did tweak the Member login code last month... you may not have gotten the update properly. Do the Reload and see if that resolves it.

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Zimmerman
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8 years 11 months ago #57931 by Zimmerman

Replied by Zimmerman on topic Password Reset Problems - No reset email received

Thank you Steve. -- So far, no luck.

Have done the reload for Pioneer 17 site. - Twice actually.
Still the same problem. (Still checking both Inbox and Junk)

Next?

Thanks again
Jerry Zimmerman, Admin
Pioneer 17.

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Brian
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8 years 11 months ago #57932 by Brian

Replied by Brian on topic Password Reset Problems - No reset email received

The server is sending the emails to you and your service is accepting the emails.

You will need to talk to your mail service what they are doing with the emails

Aug 10 17:28:01 toastmastersclubs sendmail[12497]: u7AHRvev012444: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=122176, relay=mx5.mail.icloud.com. [17.178.97.78], dsn=2.0.0, stat=Sent (Ok.)
Aug 10 18:33:09 toastmastersclubs sendmail[32514]: u7AIX7bZ032464: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=124300, relay=mx1.mail.icloud.com. [17.172.34.9], dsn=2.0.0, stat=Sent (Ok.)
Aug 10 18:34:50 toastmastersclubs sendmail[1242]: u7AIYlr6001235: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=166831, relay=mx2.mail.icloud.com. [17.178.102.83], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 02:33:04 toastmastersclubs sendmail[9274]: u7B2X2bV009271: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=132382, relay=mx2.mail.icloud.com. [17.142.163.14], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 04:13:13 toastmastersclubs sendmail[19329]: u7B4DBPK019325: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120831, relay=mx1.mail.icloud.com. [17.142.163.13], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 12:13:53 toastmastersclubs sendmail[23224]: u7BCDoFP023184: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=124815, relay=mx6.mail.icloud.com. [17.133.229.12], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 12:52:48 toastmastersclubs sendmail[13025]: u7BCqjmN013022: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=120831, relay=mx1.mail.icloud.com. [17.172.34.9], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:14:21 toastmastersclubs sendmail[27429]: u7BDEKl1027424: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120831, relay=mx1.mail.icloud.com. [17.172.34.9], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:15:51 toastmastersclubs sendmail[28480]: u7BDFloE028474: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:04, xdelay=00:00:04, mailer=esmtp, pri=120831, relay=mx2.mail.icloud.com. [17.142.163.11], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:25:28 toastmastersclubs sendmail[3829]: u7BDPQpm003826: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=130431, relay=mx5.mail.icloud.com. [17.133.229.11], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:26:52 toastmastersclubs sendmail[5032]: u7BDQpWI005028: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120831, relay=mx1.mail.icloud.com. [17.172.34.9], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:27:08 toastmastersclubs sendmail[5339]: u7BDR6d5005334: to=<drphysio@mac.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=138004, relay=mx6.mail.icloud.com. [17.178.97.79], dsn=2.0.0, stat=Sent (Ok.)

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