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Emails to members

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8 years 1 week ago #63957 by kpmridge
Emails to members was created by kpmridge
Hello,

I recently took over as the VPPR, and have website responsibility.

For some time, our members email list has not worked. If I send an email to the members email address (members @ summittoastmasters.com), it goes to some members, but not all. More importantly, it goes to a bunch of former members. I spent quite a bit of time tonight checking the settings, and I see the former members list, but the settings say to send email to the current members.

Similarly, I setup the officer emails tonight, yet those appear to be only working partially. For example, I sent an email to the officers email alias, and asked all of the officers to reply when they received it. I heard back only from our VPM. I did not receive the email myself, nor did the VPE, who is here with me.

Note: When I click on the email list in the agenda to send out the agenda, that DOES go to the current members. It's only when I try to email to our members email alias from an email client that the email goes to some older list.

Any thoughts on where I can look to troubleshoot these issues. The club has lost confidence in the site due to these issues.

Kevin

Summit Toastmasters
Club 1781
Summit, NJ
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8 years 1 week ago #63958 by Pam
Replied by Pam on topic Emails to members
We need your club number to investigate

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
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8 years 1 week ago #63959 by kpmridge
Replied by kpmridge on topic Emails to members
Club 1781

Summit Toastmasters
Club 1781
Summit, NJ
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8 years 1 week ago #63960 by Pam
Replied by Pam on topic Emails to members
I suspect that your custom domain settings are wrong. viewdns.info/dnsrecord/?domain=www.summittoastmasters.com

Please review the required settings in our documentation support.toastmastersclubs.org/doc/item/dns-settings-overview

You'll need to correct those or ask your provider to do that for you.

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The following user(s) said Thank You: kpmridge
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8 years 1 week ago #63965 by Brian
Replied by Brian on topic Emails to members
Your MX records all point to google you need to fix that. Please read the documentation on this site

support.toastmastersclubs.org/doc/item/dns-settings-overview
The following user(s) said Thank You: kpmridge
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8 years 1 week ago #63969 by kpmridge
Replied by kpmridge on topic Emails to members
I will look into that. Thank you.

Summit Toastmasters
Club 1781
Summit, NJ
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