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Member does not receive our agenda though we have her correct email

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7 years 1 month ago #69638 by Zippmary
Member does not receive our agenda though we have her correct email was created by Zippmary
Hi,
We have a member that claims that she never receives the agenda. She is the only person in the club that does not. Her email is sunnryze@riseup.net If I send a email from my personal email she will receive it but not from the agenda.
Any idea on how to address?
Thanks,

Mary
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7 years 1 month ago #69639 by Jane Atkinson
Replied by Jane Atkinson on topic Member does not receive our agenda though we have her correct email
We'll need your club number in order to investigate further.
Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
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7 years 1 month ago #69642 by Brian
Replied by Brian on topic Member does not receive our agenda though we have her correct email
Also the first name of the member
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7 years 1 month ago #69643 by Zippmary
Replied by Zippmary on topic Member does not receive our agenda though we have her correct email
595443
Not sure if you need the 00 before the 595443?
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  • LindaMann
  • Visitor
  • Visitor
7 years 1 month ago #69653 by LindaMann
Replied by LindaMann on topic Member does not receive our agenda though we have her correct email
What about the member name?
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7 years 1 month ago - 7 years 1 month ago #69654 by SteveTheTechie
Replied by SteveTheTechie on topic Member does not receive our agenda though we have her correct email
We are sending the emails and Linda's email provider is accepting them... However, they are showing as "queued" in our log which could mean that they are delayed for security reasons (sometimes it means that, but not always) . She should check with her email provider to see what is up. She may need to white list the agenda@toastmastersclubs.org email address or create a contact for it which effectively does the same thing. See support.toastmastersclubs.org/doc/item/e...embers-receive-email

Our email log info:
Code:
/var/log/maillog-20180513 ====================================================================================================================================================== May 7 16:59:16 toastmastersclubs sendmail[30357]: w47Gx926030354: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=131024, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as 9F2861A0A0F) May 8 12:55:29 toastmastersclubs sendmail[5296]: w48CtSFG005293: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=129515, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as 081E91A037D) May 8 17:05:06 toastmastersclubs sendmail[22631]: w48H4xX5022625: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=129775, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as AA3FE1A0594) May 10 14:20:07 toastmastersclubs sendmail[3312]: w4AEJu2C003252: to=<sunnryze@riseup.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:08, xdelay=00:00:08, mailer=esmtp, pri=131818, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as C9BFD1A020C) # Matches=4 /var/log/maillog-20180520 ====================================================================================================================================================== May 19 00:34:28 toastmastersclubs sendmail[1746]: w4J0YCGX001619: to=<sunnryze@riseup.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=125247, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as 96E411A071E) May 19 20:55:21 toastmastersclubs sendmail[7718]: w4JKtJ49007715: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=134686, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as A68AE1A0A9C) # Matches=2 /var/log/maillog-20180527 ====================================================================================================================================================== May 21 17:25:18 toastmastersclubs sendmail[26807]: w4LHPBUB026803: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=133435, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as C6E2C1A0D2F) May 22 14:31:50 toastmastersclubs sendmail[31005]: w4MEVm5m031001: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=133362, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as AF01F1A1A5B) # Matches=2 /var/log/maillog-20180603 ====================================================================================================================================================== Jun 1 16:15:01 toastmastersclubs sendmail[20925]: w51GEr4T020922: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:08, xdelay=00:00:08, mailer=esmtp, pri=134941, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as BD14B1A101E)
Last edit: 7 years 1 month ago by SteveTheTechie.
The following user(s) said Thank You: LindaMann, Zippmary
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