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Members Disappeared from Website

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6 years 3 months ago #74468 by cgroover
I was trying to remove some active members and add them to former members and they are gone! Disappeared. Deleted. I'm not sure what happened, but they are no longer there. There are five members missing. Do members have the ability to remove themselves from the website completely? And, if so, can this trigger an email to the designated Web Administrator (or who ever is cc:ed on changes) so we know right away?

Cindy Groover
Web Administrator
on behalf of Club #7113482 High Impact Speakers
Browser: Chrome
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6 years 3 months ago #74470 by Brian
You do not REMOVE members you MOVE members from active to former.

Which members names pleasse and when did you do this?
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6 years 3 months ago #74472 by cgroover
I did not try to remove them, I was trying to MOVE them but they were gone! So, someone must have REmoved them. That is what is so confusing. I tried to do this today as it is the first day of the new Toastmasters six-month cycle, so today is when I made this discovery. Can't say for sure what day they were removed because I don't reconcile names against TI membership on a regular basis.
Their names are:
7115973 Casey Dytko
7115987 Charles Keintz IV
7116009 Corey J. Sara Kun
7116010 Cory A. Ender
7116023 Ryan Edward Dytko
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6 years 3 months ago #74483 by Brian
The members had to be either deleted more than 30 days ago or they were moved to Former Members and then requested to be unsubscribed.
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6 years 3 months ago #74487 by cgroover
No audit trail? I am the only one who accesses the Website with administrator rights, and I did not remove them. This is why I am concerned. Either way, is there a way the Web Administrator can be emailed with either of these events take place? At least it might hone in on when and how this happens.
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6 years 3 months ago #74491 by SteveTheTechie
You need to check your website Access Settings.

For Membership access, you have President, VPE, and VPM set to access the Membership Module. Any of those people could have deleted the members, and you should follow-up with them. If you do not want them to be able to remove members from the Membership Module, you need to update the Access Settings.
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