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Skipped TM Member Email Address

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5 years 6 months ago #78598 by StephenSmith1
The member's email address in question is:

annakick@me.com

This address works for Anna and I can personally send an email to her. The only platform it does NOT work (successfully sending) is anything with "toastmastersclubs.org"
The topic has been locked.
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5 years 6 months ago #78601 by SteveTheTechie
The last bounce message is below... This is an issue w/ her account receiving email from the FTH server. She needs to address that by whitelisting the server address or similar in her account. I reset the bounce account for her for now, but if it keeps bouncing, she will be blocked again. We will not sent out email that just keeps bouncing back to the server.
Code:
Recipient Email Address: annakick@me.com Email Subject: [KTM 2120] Skyscraper Oops; Ugly Steel Beams & more... Date Sent: Mon, 20 Jan 2020 23:35:39 -0500 Diagnostic Code: 550 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137 Delivery Status: 5.7.1 securityerror Date Last Attempted: Tue, 21 Jan 2020 04:35:48 GMT
The topic has been locked.
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