~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the [strike]strikethrough[/strike] member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

whitelist email

More
5 years 5 months ago - 5 years 5 months ago #78924 by MalcolmTusa
whitelist email was created by MalcolmTusa
Our club accepts credit card payments through Square and I'm trying to reset my password, but they can only send their reset password email to the registered account (treasurer-3352@toastmastersclubs.org). However, I'm not receiving the email from them (noreply@messaging.squareup.com). Is it possible the system is rejecting the email coming from that account and can this email address be whitelisted?
Last edit: 5 years 5 months ago by MalcolmTusa.
The topic has been locked.
More
5 years 5 months ago #78925 by Brian
Replied by Brian on topic whitelist email
You white list it by adding to the black list exceptions box or the whitelist box in the email security section of the admin panel.
The following user(s) said Thank You: MalcolmTusa
The topic has been locked.
More
5 years 5 months ago #78928 by MalcolmTusa
Replied by MalcolmTusa on topic whitelist email
I've added the @messaging.squareup.com and @help-messaging.squareup.com domains to my whitelist as well as crowd-sourced blacklist exceptions.

I'm still not receiving emails through the treasurer-3352@toastmastersclubs.org email address. I receive them when they come from my personal email address that isn't even associated with my club's website.

I'm at a loss as to why these emails would still not be able to go through the system.
Attachments:
The topic has been locked.
More
5 years 5 months ago #78929 by Brian
Replied by Brian on topic whitelist email
You will need to provide the IP addresses they use for authentication.
You can check the emails you receive to your personal email address.
The topic has been locked.
More
5 years 5 months ago - 5 years 5 months ago #78930 by MalcolmTusa
Replied by MalcolmTusa on topic whitelist email
I see IP addresses all over the header. Just what exactly am I looking for?
I appreciate your help.
Last edit: 5 years 5 months ago by MalcolmTusa.
The topic has been locked.
More
5 years 5 months ago #78931 by Brian
Replied by Brian on topic whitelist email
post the raw header in this forum and i will find what I need.
The topic has been locked.
Time to create page: 0.157 seconds