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Again, long time GOOD email address no longer being allowed through FTH

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5 years 4 months ago #79171 by 3moCC
I am back again, unfortunately.
I posted this in the past
support.toastmastersclubs.org/2011-10-23...-allowed-through-fth
and thought that you had solved the problem.

This problem has recurred at theEPIC FAIL of times for us.

I have long been the Admin of he club website for almost all of the lats decade, actually.

And I am the company owner of webhost of my server using emails that your system is once again blocking. Under no circumstances am I spamming your site, as your reply to the previous thought.

Due to a crisis of che coronovirus matter, our club lost its venue the night before a meeting and I sent out an email to officers to plan a meeting using the FTH system. The FTH system failed. My email did not get to the officers in this crisis.

I sent an email from
TM@MarkHenkelSpeaker.com
to
officers-816@toastmastersclubs.org.
and it came back as failed mail.

My techs looked into the reports of the failed mail. They sent me this reply:
>>>
I have checked and it appears that the MX records for toastmastersclubs.org point to the IP 50.19.253.65.
This IP seems to be unreachable, the ping is not going through.
This would be the reason the emails do this domain do not work. I would suggest checking from their end to see why their IP is unreachable.
<<<

I ask you please once and for al to permanently WHITELIST the address
TM@MarkHenkelSpeaker.com
for FTH site of
Woodfords Toastmasters Club #817

Thank you.

In the meantime, I am forced to train our members to stop trusting and replying on the FTH system so that we can work through the coronavirus crisis and make sure we still can keep a club to exist..

Your immediate solution will certaily be appreciated.

Thank you for understanding the cirisis nature of this issue.

-Mark !!
VP Education
VP Memebrship
Woodfords Toastmasters #816
The topic has been locked.
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5 years 4 months ago #79175 by Brian
1) your mail server 67.227.221.50 is very slow to respond

2) We are not blocking your mail server IP 67.227.221.50, in fact it is in our exception list to force allow. The rest of the datacenter remains blocked.

from the server I can ping your server IP

PING 67.227.221.50 (67.227.221.50) 56(84) bytes of data.
64 bytes from 67.227.221.50: icmp_seq=1 ttl=49 time=22.9 ms
64 bytes from 67.227.221.50: icmp_seq=2 ttl=49 time=22.8 ms
64 bytes from 67.227.221.50: icmp_seq=3 ttl=49 time=22.7 ms
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5 years 4 months ago #79183 by 3moCC
From our end, this is what we see:

My traceroute [v0.85]
host.thestandardbearer.com (0.0.0.0) Sun Mar 15 15:28:22 2020
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. lw-dc3-dist15-vlan906.rtr.liquidweb.com 0.0% 10 0.7 0.8 0.6 1.7 0.0
2. lw-dc3-core2-po69.rtr.liquidweb.com 0.0% 10 1.1 1.1 1.0 1.2 0.0
3. lw-ash-border1.rtr.liquidweb.com 0.0% 10 22.4 22.3 22.2 22.5 0.0
4. equinix02-iad2.amazon.com 0.0% 10 22.0 22.0 21.9 22.8 0.0
5. 54.239.111.232 0.0% 10 42.3 39.6 28.3 46.9 6.1
6. ???

Something is wrong, for sure.

What do you make of this?

-Mark Henkel
The topic has been locked.
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5 years 4 months ago #79186 by Brian
our server does not accept pings or traceroute, used by hackers for DDOS attacks.

from your mail server
telnet toastmastersclubs.org 25
The topic has been locked.
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5 years 4 months ago #79188 by 3moCC
T8s is the response of techs to your latest reply top use telnet:
>>>
Yep, just tried that. Unfortunately, still nothing. It absolutely refused to respond both on and off the server.
<<<

-Mark @!!
The topic has been locked.
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5 years 4 months ago #79190 by Brian
Try it now, let me know if it works. I want to see what IP it actually comes from.
The topic has been locked.
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