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MX Record not found for new club's email site

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5 years 2 weeks ago #80462 by cstepheng
Good afternoon,

Crofton Professional Toastmasters was chartered in May this year, and we set up our FreeToastHost account. Our website uses the club number: 7565838.toastmastersclubs.org/ but when I try to send mail to the members using members-7565838@toastmasters.org I get this message:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

members-7565838@toastmasterclubs.org
an MX or SRV record indicated no SMTP service

How can I verify that our club's MX record is active (or activate it if I need to)?

Thanks in advance!
Craig
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5 years 2 weeks ago #80464 by Brian
You are showing 2 different email addresses the correct email address is members-7565838@toastmasterclubs.org

What email address are you emailing from?
Is everyone in the club having this issue?
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5 years 2 weeks ago #80465 by cstepheng
Thanks for the quick response. I was sending to members-7565838@toastmasterclubs.org. I just sent another test using the email address you put in. It still comes back with the MX record error. Also when I did the DNS lookup recommended for custom sites (I know this is not) it also showed no MX record.

I am sending from craig@cdintegrations.com. I send from this address for 2 other freetoasthost clubs (3910 and 1490982).

I appreciate any advice or help you can offer.

Thank you
Craig
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5 years 2 weeks ago #80466 by cstepheng
One other note, I am able to send out using the system email support FreeToastHost offers.
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5 years 2 weeks ago #80467 by Brian
you are missing an "s"
members-7565838@toastmastersclubs.org
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5 years 2 weeks ago #80469 by cstepheng
I honestly checked for that :) LOL

Thanks for your patience
Craig
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