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Club 2462: Support Request to RE-add working email for member

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3 years 2 months ago #87477 by highnoonleslie
Please help us with a "worked in email communications for years" email address that now cannot even receive Opt In email - to members-2462@toastmastersclubs.org, Officers-2462@toastmastersclubs.org or the OptIn Email :-(
Our Secretary has had the same email address working in Free Toast Host for group emails since the beginning of having this wonderful site. He changed email rpoviders for the company that included some additional security settings. Working with this email provider he has added toastmastersclubs.org as a SAFE Sender 
FNolimal@AssuranceLtd.com is the email address. He is currently listed as Guest in our attempt to add him BACK as a member and Secretary/Officer
I resent the OptIn email and he is not receiving even THIS email. 
Ideas? Suggestions? 
Thank you
Leslie Taylor, DTM
Treasurer, Club 2462, High Noon Lectern
leslie@bnilasvegas.com
 
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3 years 2 months ago - 3 years 2 months ago #87480 by Brian
The Bounce Count for Email Address [FNolimal@AssuranceLtd.com] has been reset to zero.

FNolimal@AssuranceLtd.com uses baracuda as an email filter there is nothing we can to about getting email through this filter. They need to contact their IT.

I have resent the opt-in to the guest record, the logs say the email was received by the baracuda servers. If he does not receive, have him provide this record to his IT group
Code:
SUCCESS (Form Email) Sun 2022/05/08 22:17:28 UTC Club:[2462] From:[server@toastmastersclubs.org] To:[fnolimal@assuranceltd.com] CC: Subject:[Action Required: Frank Nolimal ATM Pending Addition to High Noon Lectern Toastmasters Website] May 8 22:17:30 toastmastersclubs sendmail[14712]: 248MHSXG014708: to= , ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=122095, relay=d249346a.ess.barracudanetworks.com. [209.222.82.252], dsn=2.0.0, stat=Sent (OK (fnolimal@assuranceltd.com:250 2.6.0 <202205082217.248MHSXG014708@toastmastersclubs.org> [InternalId=46789373724802, H...))
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Last edit: 3 years 2 months ago by Brian.
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3 years 2 months ago #87491 by highnoonleslie
Thank you!Frank worked with his IT dept. to have {Barracuda} accept@toastmastersclubs.org as a safe sender - Must have been the reset as Guest that was the step I missed! Thank you!Somehow all the efforts done by me and you have successfully gotten Frank to receive the opt in email, approve and then be added as member and Secretary!THANK YOU!!Leslie TaylorClub 2462
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