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unable to create / renew a HTTPS certificate

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3 years 1 month ago #87729 by StanGreen
I see this in the Admin Messages:
***********************************************************************************************************************************************
[2022-06-04 08:24:30 GMT, FreeToastHost System Warning]  *** IMPORTANT! ***

NOTE:  We were unable to create / renew a HTTPS certificate for your custom domain: www.novitoastmasters.com
This means that you may not be able to access your website using https:// with your custom domain
name after any existing certificates expire.  

Possible causes may include:
    a. Your DNS records are set up incorrectly.
    b. You are using domain forwarding--it is *not* supported.
    c. Your custom domain has expired.
    d. The custom domain listed in the admin console is no longer being used.
    e. We were unable to connect with the free LetsEncrypt! service to create the certificate.
    
*** Note that the system may remove your custom domain from the database to prevent further invalid
attempts at cert renewals.

You may also access your website via 3733.toastmastersclubs.org

You can check your custom domain's expiration date using:
     who.is/whois/www.novitoastmasters.com
Result: Expires On 2022-10-06


You can view your current DNS records using:
     www.digwebinterface.com/?hostnames=www.n...ns=auth&nameservers=
Result:
www.novitoastmasters.com@ns49.domaincontrol.com.:
www.novitoastmasters.com . 3600    IN    CNAME    novitoastmasters.com.
novitoastmasters.com.    3600    IN    NS    ns50.domaincontrol.com.
novitoastmasters.com.    3600    IN    NS    ns49.domaincontrol.com.


You can try to troubleshoot your DNS records using:
     www.dnsstuff.com/tools#dnsReport|type=do...novitoastmasters.com

Please contact the FreeToastHost support team at support.toastmastersclubs.org for more details and assistance.
***********************************************************************************************************************************************
Everything seems correct from my POV. Can you tell me more about what the actual issue is?

Thanks,
Stan Green
Club# 3733
The topic has been locked.
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3 years 1 month ago #87730 by Pam
It seems a problem was encountered when attempting to renew your SSL certificate  (run by FTH for websites with private domain names) .  It has been updated in a subsequent renewal session, so no action is required.

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