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Trying to change the custom website domain for www.cernertoastmasters.com

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2 years 2 months ago #90546 by dcdailey
Dear Support,

We are creating a new domain to go with the official name change of our club.  The current address is www.cernertoastmasters.com and we need to change this to www.oraclemalverntm.com .  When changing it in the admin console, we are getting a DATA TRANSFER ERROR.  It will not change successfully.  Please advise.

Thanks,

David Dailey
President, Cerner Toastmasters (to be Oracle Malvern Toastmasters)
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2 years 2 months ago #90547 by Brian
1) click the reload link at the bottom of your site

2) clear the old domain name and save

3) enter the new domain name and save
The following user(s) said Thank You: dcdailey
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2 years 1 month ago #90560 by dcdailey
Thank you for your help.  So, I was able to do this, but then after I changed the domain to www.oraclemalverntm.com , it just resolves to the FreeToastHost website ( www.toastmastersclubs.org/welcome/?NWAU ).  I believe we have everything set up properly in our dns records settings.  Is there a way to check the settings in our admin console?  I can't get there now.
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2 years 1 month ago #90569 by Brian
As you never supplied your club number I can go no further.
We ALWAYS require your club number to properly assist you.
The following user(s) said Thank You: SteveTheTechie
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2 years 1 month ago #90581 by dcdailey
Oh, my, apologies for that. The club number is 8300
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2 years 1 month ago #90582 by Brian
Your site can always be reached from
8300.toastmastersclubs.org/

The custom domain field is blank

 
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