Online documentation not working

Online documentations isn't working at the moment and will take a while to fix.

I do not have the right permissions to send an e-mail to fellow club members

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1 year 9 months ago #91523 by dddesjardins
Dear FreeToast Host,

My operating sytem is Windows 10. My browser/version is Windows Chrome. These attributes have not changed (nor has my email address) since last successfully emailing club members at members-436@toastmastersclubs.org only a few months ago, but recently something has happened to change this. When attempting to contact members as Toastmaster for this week's meeting, the message did not go through. Here is the error report:

"You do not have the right permissions to send an e-mail to this e-mail address (members-436@toastmastersclubs.org) from desjardinsdanield@gmail.com .  Be sure your "From" address in your e-mail client is the same as your address in your toastmastersclubs.org member profile."

The identified "From" email address in the error message is in fact wrong. How do I change that address in my "e-mail client" to match what is in my "toastmastersclubs.org member profile"?

Sincerely,

Dan Desjardins, Club 436 avltoastmasters.toastmastersclubs.org
 
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1 year 9 months ago #91529 by NotLiable
Hi,
A quick perusal of your Members table shows that there is a period (dot) that's missing.
The Members table address is desjardins.danield@gmail.com, but that which you provided in your support request is desjardinsdanield@gmail.com.

Ah, what a difference a dot can make!
Let us know if that was the culprint!
Art
The following user(s) said Thank You: SteveTheTechie
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