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New prospect errors when joining

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1 year 5 months ago #92178 by RickNimtz
I'm having two problems when new people get added as prospects. The prospects have received the email had have opted in and approved their addition:
  1. prospects names do not appear in a popup when the first 4 letters are typed, member names to popup
  2. more importantly: when a new person joins, the don't receive the email to create a password, instead they get an error shown in the attachment.
Attachments:
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1 year 5 months ago #92179 by Brian
If you are using Firefox, try Chrome.
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1 year 5 months ago #92180 by RickNimtz
I've tried Chrome, Firefox, and DuckDuckGo browser. Regular modes and incognito modes.

I tested the "forgot password" for members. This works. 
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1 year 5 months ago #92196 by RickNimtz
Does anyone have any solution suggestions for this? It's still not working.
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Rendering Error in layout Topic/Item/Message: The image file does not exist. in /var/www/public_html/fth/html/components/com_kunena/template/aurelia/layouts/topic/item/message/default.php on line 18
Layout was rendered in /var/www/public_html/fth/html/libraries/kunena/src/User/KunenaUser.php on line 1583
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1 year 5 months ago #92200 by RickNimtz
Ok, thank you.
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