~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Current members moved to former members

More
1 year 4 months ago #92220 by Sherry MacDonald, DTM
Some of our members status is being updated from 'current Member' to 'Former Member'.  I noticed this when I was looking at the next agenda and what used to be members names attached to meeting roles is now 'former member'

We had experienced this in the past when our members were using their company email addresses (all the same).  This time it happened it included our VPE who is very knowledgeable on the site and does not use his company email address.

We have had this site for several years and have been very happy with its features.

Hope someone can provide me with guidance on what the issue may be.

Sherry
Provincially Speaking Toastmasters
The topic has been locked.
More
1 year 4 months ago #92229 by Pam
This should only happen (automatically) if the member clicks on the  "Not a Member?" link at the bottom of a group message.
If it keeps happening and you are managing your membership list, your admin can turn off the link in Email security

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The topic has been locked.
More
1 year 4 months ago - 1 year 4 months ago #92254 by lorettam
I have had this happen to us several times in the past 6 months.  It has happened to our club president a handful of times and now it has happened to one of our members twice in the past week.  I just logged in as admin and got a bunch of messages saying that she had selected not a member.  But when I go to email security that box is not checked.  I went back and looked at an email our secretary sent via the club members email and it does NOT have that as an option in the email.

 
Last edit: 1 year 4 months ago by Jane Atkinson.
The topic has been locked.
Time to create page: 0.099 seconds