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'Please confirm you are *not* a Member of Club' erroneous emails

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11 months 2 weeks ago #93252 by stevee954@gmail.com
yes, old topic.

I saw the forum advice to untick 'Not a member' box but that box does not appear in our email security section.  do you all see that option?  I don't and am logged in as admin.

any guidance appreciated.
The topic has been locked.

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11 months 1 week ago #93284 by stevee954@gmail.com
Hi.  thank you.  do you have another recommendation to resolve the issue?
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11 months 1 week ago #93287 by JL-STH-Jayne
1. Send an email and ensure the "not a member" section is no longer present in the email.   If not present, great!  If it is, then the message above about disabling in all clubs may not be correct.  respond here.

2. If it isn't present, great.   You may have people who are responding to old emails that have the "not a member" section.  Responding to those emails can trigger it  (or forwarding it).   Ensure your membership no longer responds to any old emails 
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