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domain name change error

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11 months 4 days ago #93341 by DarrellK
Good afternoon.
I have needed to change our domain name from raconteurs.org.au to raconteurstoastmasters.org.
In updating freetoasthost, the site timed out before it could recognise the domain was correct. Now I am unable to log in to raconteurs.org.au as it is unsafe and unable to pass traffic, and raconteurstoastmasters.org did not get saved as the new domain.
Could the custom domain be changed for raconteurs.org.au to raconteurstoastmasters.org please?
I am listed as the site admin, and I can tell you we have an agenda setup for September 26, and not yet for September 12 (proof of ID?!)
Thanks, and regards.
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11 months 4 days ago #93342 by Jane Atkinson
If you want the admins to be able to help you, you'll need to provide your club number.

However, you can always log into your site by using the club number. i.e. https:// 123456.toastmastersclubs.org (replace 123456 with your club number, and don't leave a space before it.) That way, you should be able to fix it yourself.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
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11 months 4 days ago #93343 by DarrellK
Replied by DarrellK on topic domain name change error
Thank you so much for your response. 
I have logged in utilising the club number (714166), but I am getting an error when I try to save the new domain name (raconteurstoastmasters.org).
Might an admin be able to assist please?

(Also, is there a need to change the DNS settings for the original domain that is no longer being used?)

 
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11 months 4 days ago #93344 by Pam
Replied by Pam on topic domain name change error
Fixed
Please confirm that your MX record is set up correctly - I don't see that, but it might be hidden?  Settings are shown in table 1.2 here:  support.toastmastersclubs.org/doc/item/dns-settings-overview

The unused site now points to the FTH "request a website" page.  Can you cancel that domain?
 

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
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11 months 4 days ago #93345 by Brian
Replied by Brian on topic domain name change error
You are missing your MX record that controls where email is processed.
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11 months 3 days ago #93354 by DarrellK
Replied by DarrellK on topic domain name change error
Thanks to all for your assistance.
The site now is working.

With regards to the MX record, I believe it is set up correctly with a 0 priority. I will test emails this morning.

Regards,

 
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