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Help Request - Unable to create / renew a HTTPS certificate message

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4 months 3 weeks ago #94700 by Tracys29
Help Request - Unable to create / renew a HTTPS certificate message was created by Tracys29
Hello,
I received the message below and am contacting you here per the message instructions.
The custom domain seems to be in order, I do not know what to do to fix this.
Please help provide next steps.
Thank you so much.

Tracy Spinella
Club #92
greenrivertm.com


[2025-03-01 08:30:10 GMT, FreeToastHost System Warning]  *** IMPORTANT! ***

NOTE:  The FreeToastHost server was unable to create / renew a HTTPS certificate for your custom domain: 
     www.greenrivertm.com
    
*** This means that you may not be able to access your website using https:// with your custom domain 
name after any existing certificates expire.  

Possible causes may include:
    a. Your custom domain's DNS records are set up incorrectly on your registrar's website.
    b. You are using domain forwarding--it is *not* supported.
    c. Your custom domain has expired. (If so, you must address this with your registrar.)
    d. The custom domain listed in the admin console is no longer being used.
    e. The FTH server was temporarily unable to connect with the free LetsEncrypt! service to create the certificate. 
            (If so, this could be resolved automatically in a week.)
    
*** Note that the system may remove your custom domain from the database to prevent further invalid
attempts at cert renewals.

You may also access your website via 92.toastmastersclubs.org

You can check your custom domain's expiration date using:
     who.is/whois/www.greenrivertm.com

You can view your current DNS records using: 
     www.digwebinterface.com/?hostnames=www.g...ns=auth&nameservers=

You can try to troubleshoot your DNS records using: 
     www.dnsstuff.com/tools#dnsReport|type=do...www.greenrivertm.com

Please contact the FreeToastHost support team at support.toastmastersclubs.org for more details and assistance.

- FreeToastHost Support (This is a system generated message.)
Tracy Spinella
Club 92
greenrivertm.com
Thank you!
The topic has been locked.
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4 months 2 weeks ago #94704 by Brian
Replied by Brian on topic Help Request - Unable to create / renew a HTTPS certificate message
certificate expires Fri, 30 May 2025 23:34:36 GMT
The following user(s) said Thank You: Tracys29
The topic has been locked.
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4 months 2 weeks ago #94705 by Tracys29
Replied by Tracys29 on topic Help Request - Unable to create / renew a HTTPS certificate message
Thank you!
What do I need to do to keep the site live - extend the certificate?


 
Tracy Spinella
Club 92
greenrivertm.com
Thank you!
The topic has been locked.
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4 months 2 weeks ago #94707 by Pam
Replied by Pam on topic Help Request - Unable to create / renew a HTTPS certificate message
Certificates are updated on a regular basis
FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The topic has been locked.
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