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E-mail delivery affecting ability to make admin changes

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4 months 1 week ago #94743 by happylemur
For a few weeks now, I have been unable to make any admin changes to my club's site (pbjpitt.toastmastersclubs.org, club #1357973) because apparently it is unable to send mail to my address (vance@happylemur.com).  This is the message I get:

1. Administrator Info Tab - You have entered an invalid or non-working e-mail address. (No advertised SMTP servers are accepting mail.) One email address only please, in the form of name@address.com.

I can log in as a user (with the same associated e-mail address) and interact with the meeting agendas, but when I e-mail out an agenda I also get a message that it couldn't be delivered to my address.

My address is absolutely accepting e-mail from other sources and I have done nothing to block toastmastersclubs.org.  (There is the possibility that my mail provider has some blocking I'm not aware of.)  I was waiting to see if there would be a system-wide fix given previous support requests from others like this , this , this , and possibly this , but so far nothing has changed.  Please let me know if this can be corrected (preferably for everybody), thanks!
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4 months 1 week ago #94744 by NSB
FIRST - Check that your email in the MEMBERS roster is valid.
...I had this problem a couple weeks ago when my server bounced a few times and the FTH system put a dummy email in for my address so it wouldn't keep bouncing. Took me a while to find the dummy email.

Nancy
Verbal Expressions #5736
Leadership Lambda #8631
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4 months 1 week ago - 4 months 1 week ago #94745 by happylemur
I can confirm that my e-mail address above currently appears as both my member address and the administrator address.

Edit: I did receive a notification e-mail message from the forum, so clearly it is possible to send to my address.  Don't know why the club web site would give a different answer.

2nd edit: Just to be sure, I cleared my cookies and browser cache, logged in as the administrator again, and still get the same behavior from the site.
Last edit: 4 months 1 week ago by happylemur.
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4 months 1 week ago #94752 by Brian
the IP for your porkbun email has been unblocked for now.
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4 months 1 week ago #94754 by happylemur
Thank you, I can confirm that I'm able to log in as the administrator and make changes now.  I also received the login notice e-mail message.
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