Getting help with your FreeToastHost site

You don't need to join the forums if you can solve your problem just by reading.

If you need to ask for help, please follow the steps below.

 

1. Click on Register for Support at the top of the page, just above the forum banner.

 

2. Choose a name, username and password.

Your username is the one that gets shown on the forum.

It's best NOT to use your email address as a username. Spammers will almost certainly find it.

 

You'll need to agree to the Terms of Service before clicking the Register button.

 

3. You can add your club number to your forum signature.

 

4. Post a message by clicking on "new topic".

DON'T post at the end of someone else's thread (often referred to as "hijacking" or "jumping"). The other person ends up getting all of the email reminders for someone else's (i.e. your) issue, which usually isn't appreciated.

If you're not sure where your post should go, put it in FTH4 Support. Moderators will move it if necessary.

 

5. Make sure that your post is as specific as possible.

• When did the problem first occur?
• What operating system and browser are you using?
  • You can find this by going to the About page in your browser, usually under "Help" or "Settings"; or by visiting https://www.whatismybrowser.com/
• Did you refresh your browser cache?
• Are cookies enabled?
• A screen shot is often helpful.

And PLEASE include your Club number. We are unlikely to be able to help you without it. 

 

Your first post isn't immediately visible. Moderators need to approve it. This is a safeguard against spam posts. Sometimes approval takes only a few minutes, other times it may be several hours. It depends entirely on who is online at the time.

DO NOT PM* the volunteer ambassadors for help (unless you have been asked to, of course). You'll only be asked to post in the forums. Why not save time and just create that post?

 

6. Comply with the Terms of Use at all times.

 

*PM = (send) private message