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New member welcome

3 replies · 177 views

15 Aug 2026, 12:46 p.m.

I made some changes to the welcome template and wanted to test them. I selected myself in the member group and chose RESEND WELCOME MESSAGE. It’s more than 30 min and I have not received it.

We had two new members join in the past week. I just want to confirm if this is an issue and if the welcome message will need to be resent.

Club # - 1436813

15 Aug 2026, 1:31 p.m.

Try it now it should work.

You know your club still has "Send the New Member Welcome automatically when a new member joins" switched off in Membership Settings.

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

15 Aug 2026, 3:14 p.m.

Thanks. Does that only send when I move someone from guest or prospect into MEMBER?

Club # - 1436813

15 Aug 2026, 3:16 p.m.

it only sends automatically when they are added directly to member.
You have to send manually when moving from one group to another.

Last edited 15 Aug 2026, 3:16 p.m. by Brian

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost