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Members Report Emails Not Consistent 6 months 2 weeks ago #91609

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Good morning!  Thank you for all you do!  I am a huge fan of this website and I appreciate all the work put in.  It makes leading a club so much easier!

Recently I have had a couple of members tell me that some weeks they get our weekly emails and other weeks they don't.  I had one member in particular say that, I guided them to create the admin email a safe email in her email settings.  She did that and received the emails for a week or two, then reported this week that she didn't get any emails this week (3 were sent from the agenda email button).  At the meeting today, another member advised of the same issue.  Has anyone else had that issue?  Any ideas?
Thank you!
Sara Cardiel
Woodlands Toastmasters Club, TX
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Members Report Emails Not Consistent 6 months 2 weeks ago #91615

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When reporting issues please be precise.
Who exactly a first name at least.
When exactly a date and approximate time.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Members Report Emails Not Consistent 6 months 1 week ago #91630

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Dana Haas and Linda Oladunni did not receive any emails last week.
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Members Report Emails Not Consistent 6 months 4 days ago #91642

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As we always require your club number there is nothing I can do at this time.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Members Report Emails Not Consistent 5 months 3 weeks ago #91712

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6918
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Members Report Emails Not Consistent 5 months 3 weeks ago #91713

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Please have your members review this document

support.toastmastersclubs.org/doc/item/e...embers-receive-email

Donna is receiving the emails have her check her spam folderNov 6 13:16:50 toastmastersclubs sendmail[22435]: 3A6DGnBc022432: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=147246, relay=gmail-smtp-in.l.google.com. [172.253.63.27], dsn=2.0.0, stat=Sent (OK 1699276610 y3-20020a05622a004300b00419818167easi5484489qtw.131 - gsmtp)
Nov 6 23:16:59 toastmastersclubs sendmail[12700]: 3A6NGDhu011653: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=124549, relay=gmail-smtp-in.l.google.com. [142.250.31.26], dsn=2.0.0, stat=Sent (OK 1699312619 dv23-20020a05620a1b9700b00773c43e5e5dsi6551563qkb.651 - gsmtp)
Nov 6 23:21:48 toastmastersclubs sendmail[17827]: 3A6NLhPS017738: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=151997, relay=gmail-smtp-in.l.google.com. [172.253.63.27], dsn=2.0.0, stat=Sent (OK 1699312908 s8-20020ac85cc8000000b0041e7729836esi6538014qta.69 - gsmtp)

Linda is also receiving the emails have her check her spam folder
Nov 5 23:12:26 toastmastersclubs sendmail[27205]: 3A5NCOxk027202: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=158999, relay=mta6.am0.yahoodns.net. [67.195.228.109], dsn=2.0.0, stat=Sent (ok dirdel)
Nov 6 13:14:24 toastmastersclubs sendmail[21057]: 3A6DEKWX021054: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:04, xdelay=00:00:04, mailer=esmtp, pri=146282, relay=mta5.am0.yahoodns.net. [67.195.228.110], dsn=2.0.0, stat=Sent (ok dirdel)
Nov 6 23:17:12 toastmastersclubs sendmail[12937]: 3A6NGDii011653: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=124553, relay=mta5.am0.yahoodns.net. [98.136.96.74], dsn=2.0.0, stat=Sent (ok dirdel)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Members Report Emails Not Consistent 5 months 3 weeks ago #91717

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Thank you for confirming!
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