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TOPIC:

Members want to use Domain Name email addresses 3 weeks 4 days ago #92459

6253
Topic Author
Offline
New Member
Posts: 7
Thank you received: 0

Hi Friends, We have several members who have email addresses using the domain name (name)@iht.life. Emails we originate for the Jefferson State Toastmasters FTH site never reach them. We have run into this issue with other domain name email addresses. Current members have provided gmail, hotmail and other free service email addresses and those work, but the members never check them. Is there a way to get the system to allow the use of a domain name email address?
Thank you for your support.
Jo Anna Shaw
6253
Jefferson State Toastmasters
541-840-9671

Jefferson State Toastmasters Club 6253

The topic has been locked.

Members want to use Domain Name email addresses 3 weeks 4 days ago #92462

rhtaylor3
Offline
FreeToastHost Ambassador
Posts: 557
Thank you received: 160

1. Please ask at least one of the members to add their iht.life address as their secondary email in their member profile.

Let us know the first name of someone who has added this to their member profile.
They can go one step further and check the box; "Send ALL communication from this site to BOTH email addresses, if both entered."
I checked our IP look-up tool and it didn't return a result with only iht.life. Once we know the IP, we can check if it's blocked by FTH's firewall.

2. Please review this page to help them whitelist the FTH email servers in any email client that isn't receiving your club emails.

support.toastmastersclubs.org/doc/item/e...embers-receive-email

Richard Taylor
--
Club #7045
GOOD MORNING! Toastmasters
www.goodmorningtoastmasters.com

The following user(s) said Thank You: 6253

The topic has been locked.

Members want to use Domain Name email addresses 3 weeks 4 days ago #92467

6253 Topic Author Offline New Member Posts: 7 Thank you received: 0	I will follow your guidance and get back to you. Thank You, RH. Jo Anna Jefferson State Toastmasters Club 6253
	The topic has been locked.

Members want to use Domain Name email addresses 3 weeks 4 days ago #92468

6253 Topic Author Offline New Member Posts: 7 Thank you received: 0	Hi RH, The three members with this address are heading out of town for a week, so we will get back to you on this in about a week. Thanks again for giving us hope. Have a wonderful day. Jo Anna Jefferson State Toastmasters Club 6253
	The topic has been locked.

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