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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
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4. There is an "Opt In" Feature for newly added members. The Opt In document explains the [strike]strikethrough[/strike] member information. Click Here to View the Post
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Members cannot sign into Toasthost

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1 year 2 months ago #92712 by Allen M Green, DTM
Can someone form the dream team fix this issue?
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1 year 2 months ago #92720 by Pam
You haven't given us any information we can use to help you.  We minimally need your club number.  Which members can't sign in?  
 

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
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1 year 2 months ago #92722 by Allen M Green, DTM
We are club # 02785592. The member's name is Gerald Allen. TMI confirmed he's a member.
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1 year 2 months ago #92723 by Pam
It seems he hasn't accepted the opt in request sent when he was added to your membership list.  He has been added twice, once entry has no email address.  You can resend the opt-in request - details here: support.toastmastersclubs.org/doc/item/m...nel#membership-tools
Let him know when you do so and ask him to check his junk mail if he doesn't get it.
Please note that your FreeToastHost membership list is not linked to the TI membership list 
 

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
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1 year 2 months ago #92731 by Allen M Green, DTM
Nothing is going to SPAM. He has been receiving all the emails sent from me, asking him to accept membership. He has responded to at least 20 or more requests. He has forwarded his requests, so I know he gets all the emails toasthost sends him, whenever I send him a request to join. We've read on the discussions topics that others are having the same issue. Three of us have tried multiple ways to beat this issue, but to no avail. We are all so frustrated and he has almost quit several times.
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1 year 2 months ago #92732 by Allen M Green, DTM
Me and 2 others have done this step so many times, we all just want to quit TMI. P.S. the support rep at TMI said toasthost was linked to TMI. Very poor support, if not atrocious.
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