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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
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4. There is an "Opt In" Feature for newly added members. The Opt In document explains the [strike]strikethrough[/strike] member information. Click Here to View the Post
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1 year 2 months ago #92734 by Allen M Green, DTM
Gerald is not a newly added person, he's been a member of toasthost for awhile. No one removed him and his email is correct. I already stated that he did, in fact, receive every request, which I sent out, for his approval to add him back to toasthost. He did, indeed, answer 'yes' to all the requests I sent him. I already verified his email address is correct; hence, he received all approval notifications. The fact that Gerald received every notification, means I did follow your instruction.
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1 year 2 months ago #92735 by Pam
I had assumed he was a new member to your club.  Now that you have provided further information, I see his details have been deleted off your guest list.  Note that the email address on that entry has 2 letters transposed when compared to the new entry with strikethrough.  

To fix:
Go to Membership management and choose the guest tab - use the tool box drop down list to undelete him from the list.
That will cause his details to show on the members list again.
Next, select his entry (check box on left of list) and use the tool box drop down to move him to the members list.
If that email address is wrong, be aware that the system won't allow duplicate addresses.  Try deleting the strikethrough entries and then correct the entry from the guest list.

I see some other members have also been deleted.  It is best to move them to the Former Members list - that way their records will be preserved if they ever come back or need speech details... 
 

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
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1 year 2 months ago #92763 by Allen M Green, DTM
Gerald just returned from a vacation. I followed your instructions, but he did not received any emails, including SPAM.
Are you able to log in and post him as a member?

 
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1 year 2 months ago #92765 by Pam
He should be there now

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The following user(s) said Thank You: Allen M Green, DTM
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1 year 2 months ago #92766 by Allen M Green, DTM
Works now. We are forever in your debt!!
 
The following user(s) said Thank You: Pam
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