~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the [strike]strikethrough[/strike] member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

New member NOT receiving Approval email

More
8 months 1 week ago #93951 by cherih923
I have a member who never receives the email that goes out, once we put him in as a new member. We have attempted to receive it from different computers and phones. Is there a way for him to be able to access the freetoasthost site without the approval email? He  has a gmail account. We have sent the the email several times. It looks like it is sent but he never receives it.
Please advise.
 
The topic has been locked.

Rendering Error in layout Topic/Item/Message: The image file does not exist. in /var/www/public_html/fth/html/components/com_kunena/template/aurelia/layouts/topic/item/message/default.php on line 18
Layout was rendered in /var/www/public_html/fth/html/libraries/kunena/src/User/KunenaUser.php on line 1583
More
8 months 1 week ago #93953 by Pam
Do you mean he hasn't received the opt-in message?  I don't see any outstanding opt-in emails for your club.  
Has he checked his junk mail?  Please refer to this documentation:  support.toastmastersclubs.org/doc/item/e...embers-receive-email

If he has already opted in, and his messages aren't going to his junk mail, we'll need at least his first name or last name to trace the problem

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The topic has been locked.
Time to create page: 0.422 seconds