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Are emails sent to aliases from Hotmail being blocked?

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10 years 11 months ago #38304 by slabber
Hi

I have at least two officers who say that emails to contact@etc and officers@etc don't work and both are sending via Hotmail. For one person at least the (anonymised) failure message is:

From: postmaster@mail.hotmail.com
To: xxxxx@hotmail.co.uk
Date: Sat, 2 Aug 2014 03:06:39 -0700
Subject: Delivery Status Notification (Failure)

This is an automatically generated Delivery Status Notification.

Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

contact@southwestspeakers.org.uk
officers@southwestspeakers.org.uk

Grateful for advice!

Cheers - Graham

southwestspeakers.org.uk
Club number 907029
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10 years 11 months ago #38305 by Brian
Please post your club number in every post

As you have not put your club number in i cannot see if you have defined officers and contacts.

I checked and the domains seems to be defined correctly.

Can you post when entire email header in this thread so we can see the IP tracking.

Also please have them try to your numbered email addresses. contact-nnnnnnnn or officers-nnnnnnn
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10 years 11 months ago #38306 by slabber
Thanks for the quick reply Brian. Could explain a bit more about the club number not being present please? I did add the details to my signature as per the sticky...

I'll try and get some more details and do some more tests however everything is working normally (and has been since I set things up several years ago) for everyone else. It's just these Hotmail people who have problems.

Cheers - Graham

southwestspeakers.org.uk
Club number 907029
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10 years 11 months ago - 10 years 11 months ago #38307 by Brian
Please provide both officer first names.
Both the following point to your club email

These addresses should work
contact@southwestspeakers.org.uk
officers@southwestspeakers.org.uk

So should these
contact-907029@toastmastersclubs.org
officers-907029@toastmastersclubs.org

I want to see if it is the domain or something else that is stopping the emails from your people.
Last edit: 10 years 11 months ago by Brian.
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10 years 11 months ago #38309 by slabber
Thanks Brian - names are Dave and Kate.

southwestspeakers.org.uk
Club number 907029
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10 years 11 months ago #38316 by Brian
I see NO mail from Dave hitting the server at all, I see lots of mail to Dave. hotmail.com

I see NO mail from Kate hitting the server at all, I see lots of mail to Kate. hotmail.co.uk

Please post the complete header so we can see exactly what is going on.
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