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Are emails sent to aliases from Hotmail being blocked?

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10 years 11 months ago #38325 by slabber
Thanks for that Brian. I have requested the information, however one person is on away holiday and neither are super-technical regarding the ability to send me the complete header so it may be a few days until I can post back with more details.

southwestspeakers.org.uk
Club number 907029
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10 years 11 months ago - 10 years 11 months ago #38326 by SteveTheTechie
I have seen a number of issues with Hotmail since MS revamped it.

I got a Hotmail account a few months ago for email testing purposes, and had a few headaches getting it to handle FTH email properly.

Your members need to pay close attention to the Hotmail email security settings... they need to look through those closely and set up FTH to be a safe sender. Other settings may also be relevant, but it took me a bit of fiddling to get it to handle FTH email properly for me.
Last edit: 10 years 11 months ago by SteveTheTechie.
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10 years 11 months ago #38372 by slabber
Hi Steve

Thanks for that. You mention setting up FTH to be a safe sender - was your problem receiving mail from FTH? My problem is about sending email to FTH using the aliases. It is getting to Hotmail servers okay but then just sits there until Hotmail sends a delay message and then finally a failed message. It's like the Hotmail servers are either blacklisted by intermediate relaying servers or the FTH server is refusing the connection.

Do you know how to get full headers with IP addresses from Hotmail by any chance? My users are sending me what looks like header information but there are no IP addresses.

Many thanks!

Cheers - Graham

southwestspeakers.org.uk
Club number 907029
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10 years 11 months ago #38373 by slabber

Brian wrote: So should these
contact-907029@toastmastersclubs.org
officers-907029@toastmastersclubs.org


Hi Brian

These addresses fail in the same way as the southwestspeakers.org.uk ones do. Still working on getting header information.

Cheers - Graham

southwestspeakers.org.uk
Club number 907029
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10 years 11 months ago - 10 years 11 months ago #38374 by SteveTheTechie

slabber wrote: Hi Steve

Thanks for that. You mention setting up FTH to be a safe sender - was your problem receiving mail from FTH? My problem is about sending email to FTH using the aliases. It is getting to Hotmail servers okay but then just sits there until Hotmail sends a delay message and then finally a failed message. It's like the Hotmail servers are either blacklisted by intermediate relaying servers or the FTH server is refusing the connection.

Do you know how to get full headers with IP addresses from Hotmail by any chance? My users are sending me what looks like header information but there are no IP addresses.

Many thanks!

Cheers - Graham


Graham... I found that setting up FTH as a safe sender facilitated me sending to the lists, also. I had the same issue with sending to the lists and aliases.

It is an issue with Hotmail and configuring it properly. I know from experience.

Re: Headers... open the email, click the Actions menu, then select View Message Source. The complete email source including headers with IP addresses will show on the displayed screen. (probably in a new browser tab)
Last edit: 10 years 11 months ago by SteveTheTechie.
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10 years 11 months ago #38382 by slabber

SteveTheTechie wrote:

slabber wrote: Graham... I found that setting up FTH as a safe sender facilitated me sending to the lists, also. I had the same issue with sending to the lists and aliases.

It is an issue with Hotmail and configuring it properly. I know from experience.

Re: Headers... open the email, click the Actions menu, then select View Message Source. The complete email source including headers with IP addresses will show on the displayed screen. (probably in a new browser tab)


Thanks for that Steve. Meantime I have the headers as below although I think it just confirms that Hotmail's requests to connect to FTH are being refused.
Code:
x-store-info:D6taffyBScEUZsL+ZXbbDoZx0yi5SZysSWcuyACyqqX5lBC5730YLMWHFzxUB5+IUYMc7iobbFJHc252BbsGmZRaY7qd0y40/3SsLkKuW7k3+kJOnJxOrn03KD4XEUx41t9WtE4sEH0= Authentication-Results: hotmail.com; spf=none (sender IP is 157.55.2.31; identity alignment result is pass and alignment mode is relaxed) smtp.helo=DUB004-OMC3S22.hotmail.com; dkim=none (identity alignment result is pass and alignment mode is relaxed) header.d=mail.hotmail.com; x-hmca=none header.id=postmaster@mail.hotmail.com X-SID-PRA: postmaster@mail.hotmail.com X-AUTH-Result: NONE X-SID-Result: NONE X-Message-Delivery: Vj0xLjE7RD0wO0dEPTA7U0NMPTk7bD0xO3VzPTE= X-Message-Info: AuEzbeVr9u5fkDpn2vR5iCu5wb6HBeY4iruBjnutBzpStnUabbM/X3OHG1tkHI7a3kMiU15mwZkdItk0fkPUd26iJME4hbgAI/g6pso0Zyh7O0XVOq5g8hCf8Efy9J5lKkdwprP9EhP7RM0PyiUzXHkNE5r5dNzX Received: from DUB004-OMC3S22.hotmail.com ([157.55.2.31]) by SNT004-MC4F33.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.22712); Wed, 6 Aug 2014 11:42:03 -0700 From: postmaster@mail.hotmail.com To: xxxxxxxxx@hotmail.com Date: Wed, 6 Aug 2014 11:42:02 -0700 MIME-Version: 1.0 Content-Type: multipart/report; report-type=delivery-status; boundary="9B095B5ADSN=_01CF7C097AE1F4A1000ED337DUB004?OMC3S22.h" X-DSNContext: 7ce717b1 - 1386 - 00000002 - C00402D1 Message-ID: <FRaqbC8wS0004429d@DUB004-OMC3S22.hotmail.com> Subject: Delivery Status Notification (Failure) Return-Path: <> X-OriginalArrivalTime: 06 Aug 2014 18:42:03.0212 (UTC) FILETIME=[1D5968C0:01CFB1A6] This is a MIME-formatted message. Portions of this message may be unreadable without a MIME-capable mail program. --9B095B5ADSN=_01CF7C097AE1F4A1000ED337DUB004?OMC3S22.h Content-Type: text/plain; charset=unicode-1-1-utf-7 This is an automatically generated Delivery Status Notification. Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server. contact-907029@toastmastersclubs.org --9B095B5ADSN=_01CF7C097AE1F4A1000ED337DUB004?OMC3S22.h Content-Type: message/delivery-status Reporting-MTA: dns;DUB004-OMC3S22.hotmail.com Received-From-MTA: dns;DUB126-W25 Arrival-Date: Mon, 4 Aug 2014 11:40:02 -0700 Final-Recipient: rfc822;contact-907029@toastmastersclubs.org Action: failed Status: 4.4.7 --9B095B5ADSN=_01CF7C097AE1F4A1000ED337DUB004?OMC3S22.h Content-Type: message/rfc822 Received: from DUB126-W25 ([157.55.2.7]) by DUB004-OMC3S22.hotmail.com with Microsoft SMTPSVC(7.5.7601.22701); Mon, 4 Aug 2014 11:40:02 -0700 X-TMN: [TrlKOa1I/FCSqmg0DjxpUpmuJR6rV17r] X-Originating-Email: [xxxxxxxxxxxxxx@hotmail.com] Message-ID: <DUB126-W25EE39DFDE1D422D0A09F8EDE20@phx.gbl> Return-Path: xxxxxxxxx@hotmail.com Content-Type: multipart/alternative; boundary="_581e9502-8ffa-483f-8490-e878bf2f274c_" From: XXXXXX XXXXXXX <xxxxxxxxxx@hotmail.com> To: "contact-907029@toastmastersclubs.org" <contact-907029@toastmastersclubs.org> Subject: Test of SWS contact address Date: Mon, 4 Aug 2014 18:40:02 +0000 Importance: Normal MIME-Version: 1.0 X-OriginalArrivalTime: 04 Aug 2014 18:40:02.0838 (UTC) FILETIME=[80C64B60:01CFB013] --_581e9502-8ffa-483f-8490-e878bf2f274c_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Test as per Grahams request 3.8.14 Dave T = --_581e9502-8ffa-483f-8490-e878bf2f274c_ Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <html> <head> <style><!-- .hmmessage P { margin:0px=3B padding:0px } body.hmmessage { font-size: 12pt=3B font-family:Calibri } --></style></head> <body class=3D'hmmessage'><div dir=3D'ltr'>Test as per Grahams request 3.8.= 14<div><br></div><div>Dave &nbsp=3BT</div> </div></body> </html>= --_581e9502-8ffa-483f-8490-e878bf2f274c_-- --9B095B5ADSN=_01CF7C097AE1F4A1000ED337DUB004?OMC3S22.h--


southwestspeakers.org.uk
Club number 907029
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