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Browser issues in both Chrome and Internet Explorer

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10 years 7 months ago #42799 by michael.laplante
Replied by michael.laplante on topic Browser issues in both Chrome and Internet Explorer
Update:

Today (9 Dec) I notice that when I edit the agenda, the role being edited gets highlighted by a red border. And my arrow cursor turns into a four-headed cursor -- something it didn't do before.

Eureka! I thought. I can re-arrange roles on the agenda now.

Unfortunately, my glee was premature. I still can't drag items into a new position. The four-headed arrow doesn't 'grab' the role and move it.

So a small bit of progress made, but still not there.

A few new problems with the agenda editing have surfaced but I will start a new thread for that.
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10 years 7 months ago #42805 by SteveTheTechie
Replied by SteveTheTechie on topic Browser issues in both Chrome and Internet Explorer
Make sure that you click on the times at the left for dragging and dropping.

It kind of matters where you click to drag. If you click where the drop down is, your browser gets confused about what you are trying to do.
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10 years 7 months ago #42827 by michael.laplante
Replied by michael.laplante on topic Browser issues in both Chrome and Internet Explorer
Yeesh... now I'm NOT getting the four-headed arrow anymore so can't re-arrange anything.

Did you guys work on the agenda today? Because it's not behaving as it did this morning.

Not that it matters because this morning even WITH the four-headed arrow I couldn't re-arrange anything and I tried everything, including the click and dragging from the time bit. All it did was highlight text which is the default behaviour in a browser.
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10 years 7 months ago #42835 by SteveTheTechie
Replied by SteveTheTechie on topic Browser issues in both Chrome and Internet Explorer
I am frequently making changes to address issues as they come up.

In any case, believe it or not, your recent posts helped me figure out what I believe is the real root cause of the drag and drop issues. There was an issue with the 3rd party drag-and-drop plug-in that showed up in some load sequences and not in others, which made it hard to diagnose before. I believe I have now addressed that with a patch I made to the plug-in. Thank you *very much* for your posts, your persistence, and your patience.

Can you please reload your browser (to force new server code to run), then click the reload link at the bottom of the page (to force updated JavaScript to run), and then give this another try. Try to click/drag on the times at the left of the dialog--that is what is most reliable.

I would appreciate it if you could let us know one way or the other whether my patch to the plugin fixes the issue for you.
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10 years 7 months ago #42838 by michael.laplante
Replied by michael.laplante on topic Browser issues in both Chrome and Internet Explorer
Hi Steve.

Okay, the four-headed arrow is back, but still no drag and drop capability.

I cleared the cache, closed / re-opened the browser, clicked the 're-load from server' link, tried click'n'drag all over the agenda, including the times to the left... nothing.

Tried a minor change to a menu item, saved it, tried click'n'drag again... nothing. It just highlights text which is the default Windows behaviour for a browser, although the edited menu item itself IS highlighted with a red border.

Wish I had better news...
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10 years 7 months ago - 10 years 7 months ago #43186 by SteveTheTechie
Replied by SteveTheTechie on topic Browser issues in both Chrome and Internet Explorer
Michael,

I hope you have not given up on us just yet... ;)

I discovered the following regarding the jQuery User Interface library that we use:

jqueryui.com/changelog/1.11.0/

Added: Windows 8 touch support. (#9709, #9710, 28310ff)


In other words, they added Windows 8 touch support in version 1.11.0 . We are currently using version 1.9.2 of the library.

I am looking to install the update, but we need to do some testing first to make sure the update does not break anything.

Also, I discovered that the jQuery library actually has drag and drop support built into it and we have been using another code library for that that is not very well supported by the developer. Therefore, I am going to install the jQuery UI library update, and switch to using its drag and drop functionality.

I will put another post on this thread when I think we have everything working correctly so that you can try it out.
Last edit: 10 years 7 months ago by SteveTheTechie.
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