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Member gets "Message Not Delivered" when replying to the members@ email

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9 years 7 months ago - 9 years 7 months ago #54381 by SteveTheTechie
Replied by SteveTheTechie on topic Member gets "Message Not Delivered" when replying to the members@ email
Ok, yeah, some definite encoded characters there. The codes that begin with = are usually the encoded characters.

Just a hunch, what happens if you convert the fancy quotation marks in the Word Master/Ah Counter/Gramarian (WAG) item to regular quotation marks? (The fancy quotes are encoded special characters.)

See here:
Code:
“and” “well” “but” “so” “you know” “like” “ah” “um” “er” (also, repeated words: “I, I” “This means, this means”)

Also, something is being encoded in the email subject. Those are the likely culprits.
Last edit: 9 years 7 months ago by SteveTheTechie.
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9 years 7 months ago #54382 by jamielpickering
Replied by jamielpickering on topic Member gets "Message Not Delivered" when replying to the members@ email
After step by step taking all 'us added' content out of the agenda and then even creating a brand new from the provided templates (testing the possibility of special characters in all added content) I finally got it to work by changing the subject line. Should have started with that suggestion...

I thought the subject was default and we can't change it?

I went looking for where we set the subject and was unable to locate it.
Obviously, for now, we can manually change the subject before we send, but do you know where I can change the default?
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9 years 7 months ago #54387 by SteveTheTechie
Replied by SteveTheTechie on topic Member gets "Message Not Delivered" when replying to the members@ email
You can change the subject from the default, but you do not have to.

I will look into the default subject some more. However, note that we are not getting any reports of issues like this from other clubs, that I am aware of.
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9 years 7 months ago #54389 by jamielpickering
Replied by jamielpickering on topic Member gets "Message Not Delivered" when replying to the members@ email
Thank you for all your help. For now, we'll just manually change it so that others can reply to the email until we figure out how to change the default subject.
Thanks again!
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9 years 7 months ago - 9 years 7 months ago #54390 by SteveTheTechie
Replied by SteveTheTechie on topic Member gets "Message Not Delivered" when replying to the members@ email
Not so fast. I am the developer, so I do not just want to punt on this.

Can you please tell me how you are changing the email subject? What does not work and how are you changing it so it does work?

Also, please do me a favor and try killing your email prefix in Email and Contact Forms... I am thinking the [] characters used for the email prefix might be triggering the issue.
Last edit: 9 years 7 months ago by SteveTheTechie.
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9 years 7 months ago - 9 years 7 months ago #54391 by SteveTheTechie
Replied by SteveTheTechie on topic Member gets "Message Not Delivered" when replying to the members@ email
I tried to mimic your setup on my development website... below are the headers from my agenda reply email. I use gmail also (my email address omitted below for my privacy). You can see that gmail does not encode the subject for me.

Therefore, I suspect that there is some setting in your Gmail or something you are unknowingly doing to cause the extra encoding. We do not see this issue as a regular occurence.
Code:
MIME-Version: 1.0 Received: by 10.28.152.141 with HTTP; Fri, 18 Dec 2015 11:02:34 -0800 (PST) In-Reply-To: <201512181902.tBIJ257e030454@toastmastersclubs.org> References: <201512181902.tBIJ257e030454@toastmastersclubs.org> Date: Fri, 18 Dec 2015 11:02:34 -0800 Delivered-To: xxxxxxxxxxxxxx@gmail.com Message-ID: <CAK6FfECgnDauHkya6fpfGXhhPEz_0XKm19w3km=-pubp3Mkr5A@mail.gmail.com> Subject: Re: [test a ] Off The Beaten Path Toastmasters Club Meeting Agenda for December 19, 2015 From: Steve James <xxxxxxxxxxxxxxx@gmail.com> To: agenda.613912-999999999@toastmastersclubs.org Content-Type: multipart/alternative; boundary=001a114243503c27c0052730c894 --001a114243503c27c0052730c894 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable testing again... please ignore
Last edit: 9 years 7 months ago by SteveTheTechie.
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